help activ sync/mircosoft outlook error?

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hello can someone please help i have a big problem that VERY agravating. everytime i connect my tilt a msg pops up that says "microsoft office outlook has stopped working" i have checked the sync status and it wont sync, it also doesnt give anyreason why? ive updated ms office on my phone and it still does. how can i stop this, its very aggravating b/c it just keeps popping up and WILL NOT STOP! thanks for the help.

I think your active sync might have been disabled by the power optimizer software on your phone. Go to advanced setting and check under miscellaneous: Enables or disables activesync. Choose enabe, click done and apply soft reset.

I hope this helps

On a seperate note, one of my qwerty keypad buttons fell out on my phone, and i tried super glueing it back(stupid, i know), but some of the glue went into the phone, spread into a few keys, and now,
when i plug my phone into my PC, it doesnt sync, it only charges.
I fiddled with the phone a bit and discovered it doesnt know it is plugged into a PC, it thinks its plugged into a wall. But once in a while, it syncs, sometimes for a day, sometimes for an hour, sometimes for a few seconds.
anyone else had this problem, and know any fixes/solutions?


In case a mod sees this, can i open a thread to ask this question?

thx for you help