Hero LED's don't work any more

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Hi everyone,

up to today, I was totally happy with my HTC Hero (unbranded).

However, the LED's (both on top and the trackball) do not show any sign of function any more.

The phone has not dropped and was not exposed to heat or anything.

First I thought this might be a software bug, but even after a hard reset, the LED's don't come up at all any more (even not if charging the phone).

Anyone else here with a problem like that? Any solution yet?

I almost can't imagine this is a hardware fault but on the other hand if the hard reset doesn't fix it, what could?

Thanks for your help,

Chris

Hi.

I can ask the very same question too... I have had the HTC Hero since the friday before yesterday and after a couple of days the LED's simply stopped working. I had thoughts about trying a factory reset but with your posting it seems it would be in vain... :(

So yeah... count me up on this one...

UPDATE:

Today it is Sunday and the time here in Sweden is 22:05 and I had to do my very first hardcore hardware reset (HOME+BACK+POWER) since every radio in the phone simply stopped working. After the reset was done the led's still won't light up when charging...

The LED at the top doesn't light up for missed calls/texts/emails anymore (the trackball still glows)... although it does still flash for batt.low/charging it doesn't for anything else... I'm pretty sure it used to... or am I mistaken??

mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/

Originally Posted by suisen

mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/

My headfone jack stopped working some 3-4 days ago too... what is going on??? And the 7 days grace period is over for me...

lol, i bought it in Netherlands, live in Croatia, my fall from grace is beyond yours

http://androidforums.com/htc-hero/71...k-problem.html

write to HTC, i did

i'm hoping it's a software thing, can't be that so many people have hardware issues at the same time :/

Originally Posted by suisen

mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/

You just made me realize it's the same with mine

- LED's don't work (top and trackball)
- Button lights don't work
- headphone jack doesn't work any more either

So all these things seem to belong together...

Greets

Chris

What software have you got installed? Is this a similar thing like TasKiller that killed the clock so Alarms didn't work?

Then again, you said you did hard resets... But if you did a hard reset, it shouldn't be the software of the phone as thats back to normal.

Try taking the memory card out, only thing I can think of!

Originally Posted by suisen

mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/

This happens when a bluetooth connection has been made. It ignores the headphone jack. Close the connection in bluetooth settings and it ill be fine.

Don't quote me on this, but I think I remember seeing an option in the phone setting section that controls the track ball and what not. It may be worth having a look.