HTC Snap, GPS not detecting satellites

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I can't get a satellite lock on my HTC Snap.

I have enable "use GPS" in google maps. google maps will search for satellites and after sometime come back saying weak signal & some recomendations to look for clear view of the sky.

Garmin XT also can't search GPS satellites. I install GPS Test, it seems that there's a GPS hardware but somehow the signal reception is super weak.

I have sent my Snaps to HTC service center and the best thing they can do is change the mainboard. This also show no result.

Anybody, please help. i'm starting to get frustrated with this GPS issue...

Bing GPS

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I use the Bing app and have similar issues establishing GPS signal. This is my first GPS device so I'm not sure if this is normal, or if the phone is crap for GPS, or if I'm doing it wrong. I try to keep the QuickGPS updated, but that doesn't seem to help. I thought AGPS was supposed to be fast, but faster compared to what? Maybe this is 'fast' for GPS. I have seen friend's full on GPS devices and they seem to pickup pretty quick. So... who knows?

One thing to definitely try is make sure quickgps is up to date and automatically downloading. garmin could NOT find my location without that up to date and it would show one red bar signal strength. once i loaded up quickgps, updated it, and ran garmin again, full green signal.

It's The GPS Hardware ...

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I've tried it all with my Dash 3G -- and concluded that it's the GPS in the phone that is garbage. I've since switched back to my trusty OnCourse Bluetooth GPS and I get a lock in Google Maps in less than 30 seconds and in Garmin XT in less than 10. IMHO, the GPS is certainly a weakness on this phone.

It finally sunk in for me when I lost signal 9 times while walking a few miles down Beacon Street in Boston. Holding the phone in my hand it kept dropping the signal over and over again. So I gave up. Built in GPS is handy in a pinch (when you have 30 minutes to wait for it to find a signal) but for serious navigating I use my Bluetooth GPS exclusively now.

No true at all. the gps in the Ozone is amazingly fast.

Originally Posted by drewcam888

No true at all. the gps in the Ozone is amazingly fast.

I completely agree. Simply because something is not working like it should for these others does not mean that the GPS is not good. I use garmin xt with my ozone and its is extremely fast at updating my position as i'm driving along.

Problem solved

Let say that i'm in a really bad luck. this is my first GPS device and its not working. After the 2nd time come out from the service center (2nd concecutive mainboard), then the GPS is functioning, normaly....

my maple can get lock on GPS signal quite fast. with AGPS updated, it can get signal lock within seconds (given you have a clear sky view). i found that it could takes some time for Garmin XT to get GPS signal, so I use GPS Test to speed up the process then start the Garmin XT.

so for those who can't get GPS signal. it's definitely your hardware. I also found that the online customer service officer at HTC is just a mere lips service / useless. they keep telling me to be patient and patient without real action.

There's a free GPS testing tool for Windows Mobile called GPS Test. Once that set up, you can find out which serial port is used by the GPS receiver in your Windows Mobile, and set Google Maps GPS setting accordingly. Once it's set up, Google Maps can easily find multiple satellites if you're on open space. Once it's using GPS, your location on Google Maps will be a pin point, rather than a large circle denoting your approximate location.

PS: Found out with GPS Test that my GPS receiver in my Snap is using COM4 port at 9600 bps

Sincerely,
Paul Pambudi

WIND Mobile HTC Maple users not getting GPS working PLEASE READ!

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I went through four HTC Maples (two accounts each 1st phone was a warranty exchange for another non-related problem). Each of the four Maples could not lock in single GPS satellite. WIND tech support had no clue after many calls and tests run at their tech support offices in Toronto. WIND recommended that I get in contact with HTC directly to see if they might have a solution.

One call to HTC started the ball rolling and setup a trouble ticket. Within 3 days and about seven call backs to trouble shoot, HTC had the solution and both of our Maples now have fully functioning GPS with Google Maps.

The problem was in the ROMs that had an old version of Google Maps (both their WM 6.1 and WM 6.5 HTC Maple ROM for WIND accounts).

Solution: using the Maple's browser go to m.google.com/maps and install the latest version. Problem solved!


HTC customer service in North America ROCKS!!!!!!!!!!

Will I buy another HTC product? HELL YA!!!

Here's a gem!

My Snap used to take 30-40 seconds on a cold start to get a location lock (with aGPS turned on).

I installed the attached CAB (which just adds some registry keys, also found here: Here), which makes the phone use Google's aGPS server, and got a cold start GPS lock in 7 seconds... indoors!