I take it all back Verizon...

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Having suffered through Verizon's strange attitude towards GPS, Bluetooth, etc, etc, over the years, I have to say: I take it all back!

Well, at least most of it.

For those who don't know, the SIM card on the TP2 is locked to only function out of the U.S. However, if you want to travel overseas and use a foreign purchased SIM card, the phone will not work unless unlocked. So what do you do?

You call Verizon and tell them of your plans to travel overseas and use a third-party SIM card. They will issue an unlock code and voila! The SIM slot is now unlocked for overseas cards (and apparently U.S. cards too.) I'm sure this is old news to everyone, but I went ahead and had it done tonight and there were no questions asked.

Though, I do wonder, do you actually have to register the Verizon SIM card for each country you visit? The global support person wanted to reg my SIM for the UK (where I may visit) but I thought it would work without having to do anything before hand.

With GPS that locks in seconds and a $100 price tag for the phone after rebate, I really have to take it all back about Verizon. And it could be a lot worse: I could be in the Bay Area with an AT&T-based iPhone!

Heh, from my experience with verizon you will call their tech support at one location and they will tell you it can be done, but then they'll take forever and your call will get dropped. Then you will spend 2-3 hours calling tech support until you don't get a thumbhead on the other line. The first few will tell you that verizon doesn't use a sim card, then another will say that you have to do that on the website. Eventually you will luck into getting connected to a good call center where they will fix you up in 5 minutes.

Thanks for the info though! I will definitely do this when I'm drunk enough to handle tech support. =)

Originally Posted by gliscameria

Heh, from my experience with verizon you will call their tech support at one location and they will tell you it can be done, but then they'll take forever and your call will get dropped. Then you will spend 2-3 hours calling tech support until you don't get a thumbhead on the other line. The first few will tell you that verizon doesn't use a sim card, then another will say that you have to do that on the website. Eventually you will luck into getting connected to a good call center where they will fix you up in 5 minutes.

Thanks for the info though! I will definitely do this when I'm drunk enough to handle tech support. =)

Based on your comment, you're not asking Tech. Support to connect you to Global Support, which are the only ones who can issue you the unlock code for phones that are GSM-enabled.
Anyone who has used Tech. Support to unlock their GSM-enabled phone has waited on hold for so long because the tech. contacted Global Support for the unlock code.. next time, bypass the wait and ask to be connected directly to Global Support

I've never had to wait or jump through a hoop to get my unlock codes. I always say (word for word) "I want to SIM unlock my phone". They then ask me if I'm traveling overseas and I say "Sure", I'm then given the code and instructions on how to SIM unlock it, after they've emailed me the TOS for this service.

-mak

VZW general tech support doesn't deal with sim cards at all. VZW hasn't had many Quad band global phones and definitely has not had them for much time. Go to global support for accurate information and knowledgable reps (for GSM/Global related info), otherwise it will be a crapshoot if the person you gets has any idea of what you are talking about, 99% of what they normally deal with has no sim card at all.