Verizon - Out of Stock for weeks?

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After waiting patiently for what seemed like forever, I received my TP2 from Verizon. I wanted to use it a week before ordering another. I've found it to be the most enjoyable phone I've owned.

As soon as I decided to order one for my wife, and another person in our Company, it was listed as out of stock - and remains so. I don't think it was in stock for more than 10 days . . .

Does anyone have any inside info on when they might be getting more?

Did you call them and ask? I'll bet the reps don't even know when it's coming back into stock.

I'm surprised it sold out so fast! Must be popular or something

I'll just add that besides the extra size, this is the best phone that I've ever ran, even compared to one of those jesus phones!

I have had a TP2 on order for a few days and spoke with my Verizon business rep this morning. She said she can't even give me an ETA right now, but will let me know as soon as she has some info. Since then she has emailed me and said she's been trying to get an ETA and no one knows. If I get an ETA I will post it.

I just made arrangements with a customer service rep today, since my 30-day worry-free is almost up and my phone reboots every once in a while when closing the keyboard. She told me that they would extend my worry-free, since the phone would be back in stock "no sooner than 2 weeks."

Does this mean that they are holding off on selling more until they load 6.5 on them? That I don't know.

All I can tell you is that you shouldn't expect a TP2 for at least 2 weeks. Get them Imagio's to hold them over, and swap out using your 30-day worry-free guarantee when the TP2s are back in stock in a few weeks.

I believe VZ is waiting to get my TP2 returned to them so they can resell it It'll be there in two days!

I thought the "echo" was a fluke, but it was always there the majority of the time, even with full bars.

Apparently the imagio does this too, sigh.

I was going to put up with it, but ATT made me a SWEET offer when I call them to cancel, so I have a pure on the way.

This is pretty sad, there is something more to this VZW story than we are being told.

It's pathetic really, where the only option is EBay/CL to get one of this phones. Not the best "channel" to be making this type of purchase.

I talked to a rep today. She said she wished she knew when they'd be in (sounded like she's been asked the same question a million times).

I then asked if they were waiting until 6.5 was ready for the device. She said there has been no word at all about 6.5 on the TP2.

So then I asked if I could get an email when they get some in stock. "No."

Seriously?

All you early adopters lucked out. This is frustrating.

Yup, I've posted before on the echo/voice quality before on the VZ TP2.

I called ATT to cancel my other line and got the dog and pony. OMG what a nice dog and pony it was.

I could have got pure for $90 if it was my main line, but I wanted to port my main line back. So it was $120 out of contract for a pure.

Then additional discounts on service and a TON of rollover mins added. I would have had to pay full price if I wanted to go back to ATT through the normal route.

More to this story, not really. My friend cancelled his THREEGS cause he moved very rural with only edge service. They gave him a similar SWEET deal for coming back, he said he had a spare normal phone, so he now has THREEGS on only a voice/txt plan, with no data.

This is nothing new. It's just what ATT offered after I complained about a few things in their "customer retention" department.

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STOP!

I did the same with VZ, saying I wanted to port back to ATT, and they basically said, "have a nice day".

I said, 30 day policy, I'm returning. I got MISINFORMATION from VZ, but they did give me another number that I had to call to verify the return. This was NOT the number on the receipt that explained the return policy.

The first CS rep on the number on the receipt stated that I had to return the phone with the label in the box... yay, no problem!

Then she said that I had to call the other number after 14 days to verify return. Then she said that when I called that other number they would have to transfer me to regular CS at VZ to verify. I was like WTF, ok if that's the procedure.

Remember this was an internet sale, TP2. I called 8007117773, and they said that what was above was not true. Gave the return label tracking, she then said it "could" take 14 days for the credit to show on my account and the regular VZ rep was wrong. They handle everything, and if I don't see my credit in 14 days, then call back.

quid246: is that enough for ya? I don't think I left out any details.

Originally Posted by hanfeitzu02

I talked to a rep today. She said she wished she knew when they'd be in (sounded like she's been asked the same question a million times).

I then asked if they were waiting until 6.5 was ready for the device. She said there has been no word at all about 6.5 on the TP2.

So then I asked if I could get an email when they get some in stock. "No."

Seriously?

All you early adopters lucked out. This is frustrating.

Maybe I should have just sold mine for the out of contract price of IIRC $525?

I'm not so sure the echo problem was lucking out. I talked to VZ and they had no idea.

I let a few friends use my TP2 VZ over last weekend and they were like, "I hate how that sounds, it's like you are in a bathroom and the volume goes in and out".

UGH. Maybe I should just stick with my first gen diamond

syntrix... thanks for the great stories.

But my comment was not directed at you... just at the VZW "out of stock" situation.