Verizon Touch Pro 2 - Will Not Enter Sleep Mode!

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Hey everyone,

I need your help figuring out why my Touch Pro 2 will not enter sleep mode on it's own. For some reason, the back light will dim, but the screen will stay on even though I have all my settings correct in the power management settings. Has anyone experienced this before? I think the fact my phone will not sleep automatically really impacts my battery life as I can barley make it from 7AM-5PM with barely using it much. It use to work fine, but now it doesn't. I've even done a format of the device twice, but still that doesn't seem to fix the issue.

Any help or advice is appreciated.

Not sure what programs you have loaded but try cold boot, see if works. Then check as you add one program at a time.

There is also an option under settings/battery/advanced to force the device to sleep after a period of time.

@ Aspesi4

Did you ever find a solution for this? I'm having the same issue.

I'm not sure when it started as I have a habit of putting the phone to sleep manually before I holster it.

If I lock the phone, the screen will dim, and at intervals, get bright again on its own. If I leave it at the TF Home Screen, it will stay bright and never dim.

I just can't bring myself to hard reset this phone right now . . lol. Maybe when I have more time. For now, I'll keep manually putting the phone to sleep .. . . sort of a muscle memory thing anyway. I wouldn't mind fixing it though, either.

Nope, never solved this problem. Sorry, I think you're on your own on this one.

Re: Verizon Touch Pro 2 - Will Not Enter Sleep Mode!

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I have also been experiencing this problem. I just got my Verizon Touch Pro 2 about two weeks ago. I have only added a handful of apps (WinMo MarketPlace, NetFlix Mobile manager, AP Mobile News, WeatherBug, and Shazam. I am pretty sure it was doing this before Shazam.) I think the phone was doing this even before I installed anything on it, but not certain. This is what I noticed;(I had T-Mobile's version and it did not have this issue.) I was amazed that my new Verizon Touch Pro2 was draining its battery life much more quickly than my TMobile version. Then I figured it out; when ever I get any notice on my phone (missed call, text message, phone notification)the screen lights up. This is normal. However, what is not normal is that the screen stays on until I manually acknowledge the notification or I manually hit the sleep button. I have the power management settings to turn off the backlight if not used for 30 sec and to put the phone to sleep after 1 minute. I tested it a few times to see if it would eventually turn off, 1 minute, 3 minute, up to 15 minutes and it still stayed on. . .

htc touch pro 2 won't enter sleep mode

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It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically

htc touch pro 2 won't enter sleep mode

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"It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically"......

Agreed it is the weather program.

Specifically I turned off my location data collection..... Settings > Location > Improve Location Service (Slide to off). This worked! However out of interest I switched it back on and my backlight still sleeps OK, I just hope this problem doesn't keep randomly popping up.

I'm experiencing the same issue, suddenly...

But when I re-enable the Location option, it won't go into sleep...

Any ideas how to fix this?

bloddy idiots. HTC adds fancy animated auto-downloading weather at GPS location and break the ability to turn the phone on or answer calls! Quietly BRILLIANT!!!!!! idiots.