Default HTC S310 4% fail?????

Wow i'm beginning to think that people are misleading us on purpose here, we are too many crying of the same problem, this 3 colour and 4% fail, is this ment to happen this way so we have our phones not working anymore, if not really anybody posting an upgrade should worn to alert users of this problem, what have we done wrong, all i did is what was explaind and now i don't have a working phone yet its new. we have suffered enough can someone of good habbits help us how do we get out of this problem pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeese??? ??????????? Stuck in the bootloader and HTC screen, on upgrade it fails at 4% thats it with anyone else????? What can we do here please cooks can you respond here please???