+1 I had ordered a screen protector thinking they had them in stock. I was wrong. I had placed an order the day the N1 was released...Jan 5. Then I check the status a week later and I didn't see a change in status so I email them. No response so I live chat on their site. They apologized for the delay and said they were going to get them in stock THAT DAY (don't remember which day). So I said fine, let the order stand.
Now Feb rolls in. I have been busy at work so it wasn't a big deal really....I email them on Feb 2 and get NO response. Then on Feb 4 I live chat with a rep again and they apologized again and said they do not have an eta on my order. So I request that they simply cancel the order. The rep then asked if I could wait a few more days. I said why? You do not have a definite eta, why should I wait? I asked them directly, if there was a problem cancelling my order and they finally said no.
Let me tell ya, its worse than cancelling AOL LOL....
FOMMY.COM. Bad online retailer. No status updates on your orders unless you inquire via live chat. No response to emails.