Phone does not recognize it is connected to computer through USB

---

Good day fine sirs and ma'ams.

I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.

As of about a month ago, I have been unable to connect or sync the device to my PC.

I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.

I have unchecked the box in the USB to PC for faster data synchronization.

Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.

I really am at my wits end here.

My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.

I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.

Any help is greatly appreciated! Thanks!

And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.

Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.

(cannot communicate with the pc because of the fllowing remote networking error (Error 608)

I have seen others ask help for this question without an answer on xda-dev also.

Thanks again! If anyone has the solution here I think a lot of people will be very happy!

:(

---

turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck

I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.

i appreciate the suggestions.

However,

I have the firewall disabled and it still does not connect.

I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.

Any other suggestions?

Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck

My phone is doing this also.

Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...

The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.

This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.

Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!

Originally Posted by freakygeek

My phone is doing this also.

Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...

The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.

This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.

Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!

Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.



Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/min...foto=canon.jpg ) not properly connecting/loosing connection.

Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pi...a_Cable_07.jpg

I've tried the HTC USB lead that shipped with my phone to no avail.

I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.

I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...

Thanks for the help though, it is appreciated.

Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.

****box phone.