com.smithmicro.DM running around 70%

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My hero seems to be a bit slower than usual. I stared up astro file manager and used their process tool to show that com.smithmicro.DM is running at around 70%. Why would this process be using so much CPU and is there any way to alleviate the cpu processing being done?

what does com.smithmicro.DM do anyways? I mean, if it's nothing too important, you could always remove it.

i dont know, but i thought i read this was to be on the ignore list as it manages the data between your phone and your SD card.

I pulled the battery on my phone, and so far it looks a bit better.

it's causing my update PRL/Profile to crash and cause weird bugs (i.e. PRL showing 26762 or something random until a profile update/crash).

damage r3

Originally Posted by mrinehart93

what does com.smithmicro.DM do anyways? I mean, if it's nothing too important, you could always remove it.

Here is some info you may want to read.

The DM Suite makes it easy for you to:

Activate, configure, and provision new devices for consumers and enterprises
Manage mobile applications
Secure devices and sensitive data
Personalize the customer experience
Diagnose problems
Update firmware
Offer a customer self-care web portal
Control device capabilities
Manage GSM and WiMAX devices
Automate custom device activation workflows
Extend Mobile Device Management (MDM) with web services

Originally Posted by animal7296

Here is some info you may want to read.

The DM Suite makes it easy for you to:

Activate, configure, and provision new devices for consumers and enterprises
Manage mobile applications
Secure devices and sensitive data
Personalize the customer experience
Diagnose problems
Update firmware
Offer a customer self-care web portal
Control device capabilities
Manage GSM and WiMAX devices
Automate custom device activation workflows
Extend Mobile Device Management (MDM) with web services

hope i dont get slammed, bump!
this description was the best ive seen!

what is the name of the actual .apk file? did anybody try removing this apk? did it have any adverse effects?

thanks!

Re: com.smithmicro.DM running around 70%

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From the sound of this info, it seems that the app probably isn't totally necessary. App name coming soon. Do a nandroid, remove the apk, and reboot. If nothing is wrong, then we know we can remove it safely. Do some testing, like download a file from the internet to your SD card. That would be the only thing that concerns me about this app. App name coming soon, again.

Here is some info you may want to read.

The DM Suite makes it easy for you to:

Activate, configure, and provision new devices for consumers and enterprises
Manage mobile applications
Secure devices and sensitive data
Personalize the customer experience
Diagnose problems
Update firmware
Offer a customer self-care web portal
Control device capabilities
Manage GSM and WiMAX devices
Automate custom device activation workflows
Extend Mobile Device Management (MDM) with web services

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Re: com.smithmicro.DM running around 70%

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Try dmservice.apk

I wouldn't remove the dmportread.apk

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I guess no one experimented with this?

Shouldn't there be a process website that describes what these processes do?

If you kill the process "com.smithmicro.DM" you will no longer receive over the air firmwear updates. The "DM" stands for device management, and I know for a fact that HTC uses smith micro for their FOTA updating.