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Fausty
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#1  
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Join Date: Aug 2009
Location: Sydney, AUS
Default HTC email & exchange folders

I tried to search but could not find anything.

On my exchange email, I've got multiple folders and emails are sent to the different folders directly.
In HTC email program, I can look at other folders and see unread email there but I can't see unread emails (and get notifications) across all folders, except of course if I missed a configuration?
 
fredfox_uk
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That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications. Same thin happens if you use Outlook as the email client, you won't get any notification for mails that got to folders.

What bugs me is that if you hit menu->folders then the unread count isn't shown there - unless I'm missing something
 
slayer3600
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Quote:
Originally Posted by fredfox_uk View Post
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications.
I also am trying to figure this out. I basically want the ability to receive and be notified of all emails including all subfolders. Regarding Fed's comment, I agree that's how it's supposed to work, but in Outlook you can set a rule to display a notification. In my Outlook I set that as the top most rule for all incoming email so I get a notification no mater what rule runs. Even my BBerry allowed me to select folders that were also monitored and hence a notification and email were recieved. HTC however doesn't seem to have an option to do this. It actually sounds like you guys are getting a step further. If I select menu --> folders I see the folders, but not the email within the folders. Anyone know how to setup notifications and receive email for subfolders in exchange on the HTC?
 
Fausty
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I want to add that before I used Touchdown and touchdown can show emails from all selected folders.

Are follow-ups working for you (mine are auto-flagged in outlook)?
 
Fausty
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For info, I've asked the question to HTC. Good news, they replied.

Bad news...
There is no setting for notifications on new mails in servers specifiaclly, If you are using a Windows Mobile based phone you can set these folders to be synchronized and on new mails in these folders you should get a notification upon new mails. On our Android based devices there is sadly enough no way to do this.