Please Help - No network internet connectivity

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So I dropped AT&T for the Incredible and my number successfully ported over, but I cannot connect to the Internet. I can make/receive calls and SMS, but no Internet besides wifi. I've been on with vzw support and went through reactivating the phone (*228) and a couple hard reset to no avail. They said it could have something to do with porting from AT&T, but I'm not understanding that connection. I don't have too much faith in support figuring out so I'm trying the forums. Does anyone have a clue how to resolve this or is it a defect with the phone.

Some details:
there is no 3G symbol near the signal status bars.
Settings/Wireless & networks: shows "Mobile Network" with a green check, buts its grayed out so no action can be taken on it. Directly underneath "Mobile Network" it says "Turning on..." and it seems to flash that status every once in a while.
Thanks!!

I would go into a Verizon store and hold someones hand while they fix it. Almost seems like it's not correctly provisioned.

Is the phone....on? Ha sorry I couldnt resist.

Ha!! Of course. Actually my internet connection just started working on its own about an hour ago. I now get 3g connectivity so life is good. Sounds like it was a VZN issue with them provisioning data plans for new customers or existing VZN customers that made a change to their data plan.

mine did the same thing today...went back to best buy and asked my brother what was up and he said probably Verizon taking forever because of so many activations today.

While I was in there getting my phone, 3 others got it, and thats not including the 5 my brother got earlier in the day and the 7-8 i saw at verizon store (would have been 2 more but the couple didnt want to pay a $400 deposit per line).

That doesnt include regular daily activity they do.

my activation only took me less than a minute.