Sprint Insurance

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Can someone explain the difference between Sprint's ERP, ESRP, and TEP?

I called and asked Sprint, but I think we both got confused. From what I gather:

ERP (Equipment Replacement Program) - $4.00/mnth covers pretty much everything with a 100.00 deductible on smartphones.

ESRP (Equipment Service Replacement Program) - $4.00/mnth covers basically what ERP does?

TEP (Total Equipment Protection) - $7.00/mnth covers ERP and ESRP

What do you recommend? I'm leaning towards ERP (4.00), we currently don't have insurance on our iphones (att doesn't provide it), but would like it. Just don't want to spend 7.00 each line for no good reason.

Also there is Squaretrade for $144.00 for 2 years or $6.00mnth (probably less with coupons).

Originally Posted by jeffla

Can someone explain the difference between Sprint's ERP, ESRP, and TEP?

I called and asked Sprint, but I think we both got confused. From what I gather:

ERP (Equipment Replacement Program) - $4.00/mnth covers pretty much everything with a 100.00 deductible on smartphones.

ESRP (Equipment Service Replacement Program) - $4.00/mnth covers basically what ERP does?

TEP (Total Equipment Protection) - $7.00/mnth covers ERP and ESRP

What do you recommend? I'm leaning towards ERP (4.00), we currently don't have insurance on our iphones (att doesn't provide it), but would like it. Just don't want to spend 7.00 each line for no good reason.

Get it belive me you will need it when you loose your phone belive meee

Originally Posted by daniel0260

Get it belive me you will need it when you loose your phone belive meee

I pay $7 a month for TEP and I love it, peace of mind, especially with a pricey device like the evo

Originally Posted by mrono

I pay $7 a month for TEP and I love it, peace of mind, especially with a pricey device like the evo

Why TEP and not just ERP? What advantage does TEP have over ERP?

Originally Posted by jeffla

Why TEP and not just ERP? What advantage does TEP have over ERP?

TEP covers pretty much everything. Notably, loss, theft and H20 damage. The other two plans are not as inclusive.

Equipment Replacement Program:
Insurance coverage for lost, stolen or physically damaged devices.
$50 non-refundable deductible applies per approved replacement
For full terms and conditions, see the Coverage Certificate

Equipment Service and Repair Program:
Provides coverage for mechanical or electrical failure, routine maintenance or failure from normal wear and tear.
No additional out-of-pocket charges to repair or replace your malfunctioning device
Over 1,800 Sprint Phone Repair Centers available to repair or replace your device. Visit www.sprint.com/storelocator for the nearest location.
For full terms and conditions, see the Service Contract

TEP is both of those put together, for $1 less a month than paying for both separately. (If you want to go read the full T+C, google "sprint insurance" and it will be first or second listed )

Originally Posted by Bp3dots

TEP covers pretty much everything. Notably, loss, theft and H20 damage. The other two plans are not as inclusive.

Equipment Replacement Program:
Insurance coverage for lost, stolen or physically damaged devices.
$50 non-refundable deductible applies per approved replacement
For full terms and conditions, see the Coverage Certificate

Equipment Service and Repair Program:
Provides coverage for mechanical or electrical failure, routine maintenance or failure from normal wear and tear.
No additional out-of-pocket charges to repair or replace your malfunctioning device
Over 1,800 Sprint Phone Repair Centers available to repair or replace your device. Visit www.sprint.com/storelocator for the nearest location.
For full terms and conditions, see the Service Contract

TEP is both of those put together, for $1 less a month than paying for both separately. (If you want to go read the full T+C, google "sprint insurance" and it will be first or second listed )

I finally understand. Thanks, now it's time to decide what level of risk I want to take. ERP has a deductible, and ESRP does not basically. I think since we don't have insurance on our iphones and all has been well for almost 2 years, I think the ERP will be just fine.

They all have deductibles right? I am thinking of the Best Buy plan at 10$ a month since it has hardcore coverage and no deductibles.

Originally Posted by setite

They all have deductibles right? I am thinking of the Best Buy plan at 10$ a month since it has hardcore coverage and no deductibles.

If you have sprint's ESRP then no (I think), but if you have ERP then yes, 50-100.00. If you have TEP, then yes if you damaged your phone/lost it... but no if it just stopped working.

Well that's what I think this all means. Sprint really needs to simply its insurance plans. Maybe just offer 1, not 3 plans.

if you bring a phone in and you have TEP or ESRP, and it is not lost or stolen or you ran it over with your car (i.e. normal wear and tear), then you don't pay a deductible. even if you have TEP, the deductible only applies if it falls into the category covered by ERP.

I think that Sprint insurance is b.s ..I have tep pay $7 and just bought my hero on march beatbuy offered the $6 a month if they can't fix it ,they give u a new device.my hero went bad last Wednesday thursday I took it to sprint repair center they couldn't fix it.so I get a refurbished right away when they handed to me I noticed power button don't work,they ordered another refurbished for sat,so another 8 miles of driving to pick it up and its another refurbished that is all scuffed up audio jack is messed up .so if I just bought my hero 2 months ago why did I kept ok getting refurbished devices they said its policy.well after calling like 20 times customer service speaking with reps,managers,supervisors I got a brand new hero, when I could of just bought the best buy insurance..with evo am getting the best buy insurance