Originally Posted by watzone69
No, that's BS.
So yes, I take back what I said about Radio Shack. They're not all bad. I was still hot from arguing with the guy at the other store (who the NICE Radio Shack employee said is an idiot for losing a phone-sales commission).
Actually, no, it wouldn't be BS. Preorders are a fickle thing with phones, and not accepting them for outright purchases is a sound business practice. Retailers and carriers get absolutely nothing for selling you a phone at full price; that's why they offer subsidized pricing. They get the benefit of making money off of you consistently for two years, and retailers get paid extra for selling phones on plans.
So what happens when employee sells you a phone outright?
-They lose a phone that could otherwise be used on a "regular" customer. This means less money overall.
-That employee loses any and all commissions for the sale (minus the dollar value).
-Accessories are almost a zero, because you're unlikely to drop the extra cash for anything else after throwing so much money at the phone itself.
I understand that sometimes you just have to get a phone, regardless of cost, but from a business perspective it makes perfect sense to not allow preorders on outright purchases. A lot of our stores flat-out refuse to sell phones in general at full retail cost; all it does is hurt the store. The memo we received allows it, but the people that make those decisions aren't always... *cough* of sound mind. :P Yeah. That sounds good. XD