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plastek
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Join Date: May 2008
Default Broke within 2 hours?

Ok, so my brand new EVO was working fine. Power save came on, and turned the screen off. I hit the power button, and you could see the backlight light up, but nothing would come on the screen.
My soution was to remove the battery, then reinsert it.
Now it just gets stuck at the white EVO screen!

Does anyone have anything that can help me with this?
 
blackout203
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Location: East Coast
Try keeping the battery out for like 5-10 minutes then put it back in. If that doesn't fix it, might have to do a Hard Reset or bring it back to the store for a new one.
I change phones too often!
 
plastek
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Tried to hard reset, but nothing happens. It stays stuck at that screen.
 
blackout203
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Hard Reset meaning a full wipe of the phone. I think it's Vol button and Power button at same time. And then choose hard reset or something of that nature. Yeah Vol Down and Power

http://www.knowyourcell.com/htc/htc-...tc_evo_4g.html
I change phones too often!
 
plastek
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Yep, that's the procedure I went through to hard reset.
Like I said though, that didn't fix it.
 
blackout203
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Bring it back to the store then man or keep the battery out for a few minutes (if you haven't tried that yet) or possibly take SD card out?
I change phones too often!
 
plastek
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When I take the SD card out, it comes up with some new "artwork" on the boot screen that leads me to believe it either can't be booted without this card, or ****'s just broke.. IDK.
It's like a phone with a red X on it?
That's probably not the best description, but it's close.
 
plastek
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Ok, so this time taking the SD card out worked. It booted.
 
blackout203
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#9  
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Posts: 393
Join Date: Dec 2006
Location: East Coast
I would suggest try to bring it back asap before they run out but maybe someone else has gone through this before and help you. Sorry bro, keep us updated though

EDIT: Nice! Thought that might be it. They were having SD card errors which is why the OTA is being sent out. Glad it worked out for you
I change phones too often!
 
plastek
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Nothing to be sorry over.
My personal opinion at this point is that the SD card got knocked loose, and wasn't seated correctly.
That seems like a horrible design. How are you supposed to see if the pins are aligned correctly?
I mean it should just slide in, but maybe it doesn't fit the tolerance every time.. IDK.

Again, to recap what I did to fix it.
I removed the SD card, reset it to factory default, and it booted.
After that, I put the SD card back in, and all is still well.

Thanks for your help xda-dev forum!

 
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