Alright, went to the store, told them the phone was working fine yesturday, I told them I set an alarm and I went to sleep. The next morning I woke up and it was 2 PM, the alarm didn't go off. When I was about to check the hour I noticed the phone was off, when I tried to start it, it didn't. They said, ok, we need to send it in for a repair. I said, no! Screw you, I want my money back. They said ok, ok, they took the phone with its box and everything and they gave me a brand new phone, with the box wrapped in plastic and everything, HAHAHAHAH!
That's what I call a factory reset.