HTC HD 2 - Drops signal completely when held!

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Just got my HD2 on Vodafone.

Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.

I have:

- Disabled data/3g/hspda etc.

- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)

- Updated ROM to latest Energy Series.

Am I right in thinking the phone is faulty?... or is this common?

Thanks

Hehe, this is ridiculous. I believe HD2 has one of the best signal reception among the smartphones. My signal has always been great so I believe your phone is faulty. My 2c. Let's hear the others.

Originally Posted by kashinoda

Just got my HD2 on Vodafone.

Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.

I have:

- Disabled data/3g/hspda etc.

- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)

- Updated ROM to latest Energy Series.

Am I right in thinking the phone is faulty?... or is this common?

Thanks

That is normal, our big heads are blocking the signal, but seriously, the "bars" are misleading, thanks to all those Cingular commercials , it really takes good signal quality to get a good connection, not good signal strength ...

So if the bars are dropping, and you cannot use the phone then that is a problem, but if the bars drop , and the phone/data/whatever works fine, then it is not really an issue ...

Just as an example, when I am at the college here, I have only one bar, but I am on hsdpa, and get like 2 meg of data, wish it was hsdpa+ but that is a diff story, and the phone works fine with only 1 bar, now inversely , people on VZ where I am at have 3 bars and their data is sooooo slow, and they drop calls ...


p.s. if it is dropping to none, check your area make sure they are not upgrading the towers, it is happening a lot and often here in the US in some areas ....

Originally Posted by kashinoda

Just got my HD2 on Vodafone.

Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.

I have:

- Disabled data/3g/hspda etc.

- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)

- Updated ROM to latest Energy Series.

Am I right in thinking the phone is faulty?... or is this common?

Thanks

Are you sure you're not just a left-handed iPhone user?

Originally Posted by watcher64

That is normal, our big heads are blocking the signal, but seriously, the "bars" are misleading, thanks to all those Cingular commercials , it really takes good signal quality to get a good connection, not good signal strength ...

So if the bars are dropping, and you cannot use the phone then that is a problem, but if the bars drop , and the phone/data/whatever works fine, then it is not really an issue ...

Yeah it's dropping to the point it loses signal, I try to call my mobile from my landline and I get the answering service.

What's really strange is, I just put a T-Mobile sim card in... and when I hold the phone, there's no bar dropping at all.

So in summary.

Vodafone Sim:
Stationary - 4 bars
Holding - drops to the point of no reception

T-Mobile Sim
Stationary - 4 bars
Holding - 4 bars

Originally Posted by kashinoda

Yeah it's dropping to the point it loses signal, I try to call my mobile from my landline and I get the answering service.

What's really strange is, I just put a T-Mobile sim card in... and when I hold the phone, there's no bar dropping at all.

So in summary.

Vodafone Sim:
Stationary - 4 bars
Holding - drops to the point of no reception

T-Mobile Sim
Stationary - 4 bars
Holding - 4 bars

Different Freq's , so the tmo signal is just stronger where you are ....

is it a TMOUS HD2 ?

If it is , they do not support the same freq's as the EU models, for other providers ....

Originally Posted by watcher64

Different Freq's , so the tmo signal is just stronger where you are ....

is it a TMOUS HD2 ?

If it is , they do not support the same freq's as the EU models, for other providers ....

No it's not the US one.

So.. combination of hardware fault and weak signal?

wrong forum. this should be posted at the iphone4 forums.

the HD2 had to be one if the best reception phone and i am sure many agrees.

Just phoned up Vodafone to see if any problems, and they said there are no faults in the area at all. They said it was probably the handset but I explained that I had tried with a T-Mobile and Orange sim with no such problems.

They then said they'll send me out a new Vodafone sim card as they suspect that could be the issue. And that could take up to 5 working days... taking me out of my 7-day cancellation period, so naturally I said no thanks.

Going to head into my town center and pick up a Vodafone sim from the £1 shop... if I still have that problem I'm cancelling as I can find the same deal on Orange.

Question...

Has any one experienced a sim card being at fault for bad/dropping connections??? Seems complete rubbish to me, especially seeing as the sim is new...

ive seen a few vodafone users saying that .50 radios are no good for use with vodafone.....

id try a .51 radio and let it settle in for a few days......