Home Dock output problems

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Has anyone else got a home dock and is having problems getting it to output video?

I have 4 mpeg-4 files that work on the standard player brilliantly, but if I ask it to output via HDMI, the monitor/ TV stays blank although the video no longer shows on the Streak screen.

As the Streak asks me if I want to Switch to HMDI I presume it knows there is a connection... plus on both my monitor (using an HMDI to DVI cable) and TV (HDMI to HDMI cable) the monitor/ TV doesn't go into standby, which it would if there was no signal being received. If I take the HMDI cable out of the dock, the monitor says no signal being received but plugging it back in doesn't make it show the video that's playing...

I know it can work as in between all the failures, just once I have had the video playing on my monitor through the cable as expected (I did nothing different but can't make it do it again)

Am I missing something obvious to make it work?

All the other functions seem to work fine - though I was surprised that if you plug in speakers (or headphones) sound still comes out of the Streak. Is it meant to?!

Mine should be here tomorrow so will let you know then

I've still had no joy with the dock... Tried all sorts of file types and conversions but nothing works. The Streak registers the HDMI cable is inserted, asks me if I want to output, if I say yes, the vid disappears from the Streak screen but the other end never gets it apparently.

I phoned Dell who, after 20 minutes of really lame questions - had I plugged the cable in... - and being put on hold, told me to take the phone back to O2 and ask for another . As my Streak is over 28 days old I'll be Streak-less for at least 10 days.

And then if the problem is with the dock not the Streak?!!

Any other home dock users out there, got any suggestions?

Sorry if this is too obvious, but have you tried a different hdmi cable? My dock works fine but I' ve had a similar problem with a htpc.

Sent from my Dell Streak using XDA App

My dock is working fine

I have tried three different HDMI cables, although through the same TV as we only have one with HDMI. I also tried an HDMI to DVI to my monitor which also doesn't work.
Dell think it might be the Streak, O2 think the dock... Neither want responsibility!


Sent from my Dell Streak using XDA App

Originally Posted by samstables

Has anyone else got a home dock and is having problems getting it to output video?

I have 4 mpeg-4 files that work on the standard player brilliantly, but if I ask it to output via HDMI, the monitor/ TV stays blank although the video no longer shows on the Streak screen.

As the Streak asks me if I want to Switch to HMDI I presume it knows there is a connection... plus on both my monitor (using an HMDI to DVI cable) and TV (HDMI to HDMI cable) the monitor/ TV doesn't go into standby, which it would if there was no signal being received. If I take the HMDI cable out of the dock, the monitor says no signal being received but plugging it back in doesn't make it show the video that's playing...

I know it can work as in between all the failures, just once I have had the video playing on my monitor through the cable as expected (I did nothing different but can't make it do it again)

Am I missing something obvious to make it work?

All the other functions seem to work fine - though I was surprised that if you plug in speakers (or headphones) sound still comes out of the Streak. Is it meant to?!

Well, this may be something to consider:

Are you sure that the DVI monitor you are connecting is able to decode HDCP signals?

The HDMI output of the Streak may be HDCP encoded, and though the monitor might see the connected input, it may not be able to decode it. Your source files may not be HDCP encoded, but the output channel (your Dell Streak Dock) probably is. Have you tried to output your dock in a different system? An HDMI-equipped TV perhaps?

See here:

http://tv.about.com/od/hdtv/a/hdmidvihdcp.htm
and here:
http://en.wikipedia.org/wiki/High-ba...ent_Protection

PS.

After reading your post again Iss that you have tried in two different devices, and they both fail... there are region locks in the HDCP interface as well, so you may have incompatible outputs on the digital side.

I would still try more combinations (or even ROM builds) before I rule out the issue as being your Streak and/or your dock.

Do you have anyone with another Streak/Dock/Monitor to rule out all possibilities?

It is sad that we have to go through that mess at times, but there are lots of digital devices, that make the 'Plug and Play' , 'Plug and Pray' Sadly :$

Thanks for the comprehensive reply vagelis (which by the way comes out as "bagels" using Swype!)

I don't have access to any other DVI or Hdmi screens - I'm sure my other half is taking it as a sure sign we should buy a new tv!

Dell have, thankfully, agreed to replace my dock so hopefully tomorrow I can feel not quite so stupid when/if it works or not!

Perhaps O2 may have even released the promised 2.1 update & really make my day!

Sent from my Dell Streak using XDA App