Google Glass-like Clip-On For Regular Glasses Developed by Sony

For the price of $2,000, a pair of glasses that can run apps, take pictures, … more

Micromax Takes OnePlus to Court! Android Wear Receives Lollipop – XDA TV

Android 5.0 Lollipop is available officially for the Moto 360! … more

Google Invites Selected Devs to Buy Project Tango Development Kit

Just about a month ago, the curious Project Tango development kit was … more

YU Yureka: Indian Handset with CyanogenMod

Thesoap opera involving Cyanogen Inc., OnePlus, and Micromax is one of the most talked about … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

[Q] E-mail Question (False notifications)

OP Kreiger1981

25th August 2010, 01:27 AM   |  #1  
OP Member
Thanks Meter: 1
 
32 posts
Join Date:Joined: Jul 2010
Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.

I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?

It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.

Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
25th August 2010, 08:17 AM   |  #2  
Recognized Developer
Thanks Meter: 2,936
 
3,913 posts
Join Date:Joined: Jun 2008
More
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
26th August 2010, 09:05 AM   |  #3  
OP Member
Thanks Meter: 1
 
32 posts
Join Date:Joined: Jul 2010
So how do we stop it? Stop using the default e-mail app?

Are there other/better e-mail apps out there?
26th August 2010, 04:57 PM   |  #4  
Sledutah's Avatar
Senior Member
Flag Utah
Thanks Meter: 66
 
401 posts
Join Date:Joined: Apr 2007
More
Quote:
Originally Posted by Kreiger1981

So how do we stop it? Stop using the default e-mail app?

Are there other/better e-mail apps out there?

I had the same kind problems with mine, it was also slow sometimes while downloading messages.

The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
26th August 2010, 05:23 PM   |  #5  
Member
Thanks Meter: 2
 
87 posts
Join Date:Joined: Aug 2010
had same problem. this fixed it for me:

from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"

let me know if that helps
16th September 2010, 11:21 PM   |  #6  
RexEscape's Avatar
Senior Member
Flag San Diego, CA
Thanks Meter: 55
 
250 posts
Join Date:Joined: Oct 2007
More
Quote:
Originally Posted by gtg465x

If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.

I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)

Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.

Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Last edited by RexEscape; 16th September 2010 at 11:28 PM.
16th September 2010, 11:39 PM   |  #7  
RexEscape's Avatar
Senior Member
Flag San Diego, CA
Thanks Meter: 55
 
250 posts
Join Date:Joined: Oct 2007
More
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.

1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.

You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.

*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
Last edited by RexEscape; 16th September 2010 at 11:48 PM.
17th September 2010, 01:51 AM   |  #8  
Senior Member
Thanks Meter: 47
 
1,453 posts
Join Date:Joined: Jun 2010
More
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
14th February 2012, 09:10 AM   |  #9  
Junior Member
Thanks Meter: 0
 
18 posts
Join Date:Joined: Feb 2008
Quote:
Originally Posted by RexEscape

Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.

1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.

You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.

*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.

I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
17th February 2012, 12:46 AM   |  #10  
Junior Member
Thanks Meter: 1
 
7 posts
Join Date:Joined: Jan 2012
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

Post Reply Subscribe to Thread

Tags
e-mail, notifications
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes