Samsung Epic battery won't charge!!

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When I got my Epic the battery was at 50% like expected. I immediately plugged it in when I got home and it seemed like it was charging because the charging light was on and the battery indicator was showing charge.

About 1 hour later I had to leave for class and I unplugged my epic. It stated it was 15% battery left and gave me the sad low battery notification.

I plugged my epic into the wall at school and let it charge a good 2 hours. Throughout the charge the battery would NOT GO ABOVE 15%. I finally unplugged it a few minutes ago, and STILL the battery is at 15%.

Is there any way to reset the battery stats or is this a faulty unit?? I called my radioshack nd they stated they can do a phone swap for me BUT THEY DON'T KNOW WHEN THEY WILL GET MORE EPICS IN. WTF. I obviously can't use a phone that won't charge..... I saw a similar problem on androidcentral forums, where someones epic wouldn't charge over 80%.

My radioshack lady said to take out the battery and reset the phone. I've done this 3 or 4 times and still the battery registers 15%.

Sent from my SPH-D700 using XDA App

I'm having the exact same problem except my phone always thinks the battery is at 0%. Even when plugged in to charge, the phone will still occasionally die. It's very likely that I'm just making some silly mistake though, as the Epic is my first Android phone.

I had on USB debugging but I don't think that should affect charging through usb. I don know what's wrong with the charging port or the battery. But its definately going DOWN. Now its blinking at 0% with no way to charge it.

I'm wondering if I let the battery die and try to charge it to see if it will fix the battery.....

Sent from my SPH-D700 using XDA App

Same issues until i plugged it into a wallcharger.. now im good

meaning a non usb charger

I have tried the usb wall charger that came with the phone, and also a generic microusb charger. Both light up the notification charging light, and then the battery shows the charging..... still won't go above 15%.

Argh!

Sent from my SPH-D700 using XDA App

easy fix guys....

be sure to use the original charger and usb cable.

plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....

follow these steps exactly and it should start charging......

(in the future, dont let your phone completely die)

PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)

hope that helps!! ENJOY YOUR EPIC!!!

Originally Posted by jbarajasp

easy fix guys....

be sure to use the original charger and usb cable.

plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....

follow these steps exactly and it should start charging......

(in the future, dont let your phone completely die)

PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)

hope that helps!! ENJOY YOUR EPIC!!!

I have tried this, charger into wall, then cable into charger, then usb into phone.

Still phone will not charge.

If I unplugg the charger, it says the battery is empty.

Sent from my SPH-D700 using XDA App

aww man that sucks, maybe the battery is defective? u should try going to the sprint corporate store that does repairs. they should be able to test the battery and if its defective give u a new one.Its still under warranty, and if u have TEP it definitely is covered.

My Epic was experiencing the same issue. When I first got it today, it was gradually charging fine via my new Thinkpad's USB port. But then for some reason, "Battery Indicator" showed the charge going down, even though the red LED and the battery icon indicated that the phone was being charged. So did my lock-pattern screen. I called my local store for a replacement.

The phone wouldn't charge while I had the rubberized phone cover on, bought from the Sprint store. Also, the phone felt very warm, so I took the cover off, opened the battery cover to see how hot the battery was. It didn't feel too hot to the touch. I removed the battery, put it back in, powered the phone back on, and saw a huge green battery charge icon, but alternating with an icon with what I think was a yellow warning sign, and a thermometer on it. So I left the Sprint rubberized phone cover off, and recycled the power on the phone.

After the phone fully loaded up, I tried USB-charging the phone. Now, it's gradually charging up (was down to 14%, now back up to 19%). The phone feels cooler, too.

I'm leaving the replacement option on the table in case my phone turns for the worst. I rely on the phone for work and business so can't be without a phone. Maybe I should reconsider getting a land-line or VOIP service again. But maybe, this being a brand-new phone, the battery needs to be cycled a few times before it stops acting unusually. I'll try the wall charger before I head to bed tonight, and see what happens tomorrow.