[Q] Why my Galaxy S locks up?! (Comatose Syndrome on going investigation)

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Hi Guys,

Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?

It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.

Does anybody whats causing this issue? and how to fix it ?

Your help is much appreciated!
Cheers

Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?

Send for warranty is needed I think

Sent from my GT-I9000 using XDA App

Originally Posted by Essayli

Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?

No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)

i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.

One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.

I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.

I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).

For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.

I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...

i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.

in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937

Same thing happened to me last night. Maybe a bug with the date?