[Q] Replacement streak

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Dell recently sent me a replacement streak for an issue I was having. They sent me a full retail box replacement. Unfortunatly, I cannot find the synch cable and AC charger.

If I send the old one back without a charger and cable will I get "charged"?

No, they only want you to send back the phone, you can keep the rest.........I talked to a couple of Dell reps about this. You don't even need to send the battery or the SD card if they sent you ones with the new phone.

Originally Posted by digthemlows

No, they only want you to send back the phone, you can keep the rest.........I talked to a couple of Dell reps about this. You don't even need to send the battery or the SD card if they sent you ones with the new phone.

Damn, sweet deal.

The second rep I spoke with @ Dell was absolutely incredible. She was fantastic.
The First rep was horrible. Unhelpfull, nasty hillbilly twang and she kept tring to convince me that saving contact info to the SIM save address, birthdays, info, ect. . I tried to explain to her how data was kept on a SIM but I guess that was far above her paygrade...

NEways, thanks for the info dig-

Did you get a return shipping label? I got a replacement streak a while ago, but there was no return shipping label. I've still got my old one. I had emailed dell, but they never replied.

I am too hoping to get my replacement Streak in next week.
Is it required to return the old streak to dell at all, do they charge if I won't.
Mine screen broken such that I cannot even hard reset it before sending it back to Dell.

Dell has sent me a full retail replacement as well... and without a return shipping label!! Had the replacement for nearly a month now (untouched) and heard nothing from dell yet. Is it safe to say tht I am now the owner of two fully functional streaks? (o:

Sent from my Dell Streak using XDA App

Originally Posted by troybklyn

Dell has sent me a full retail replacement as well... and without a return shipping label!! Had the replacement for nearly a month now (untouched) and heard nothing from dell yet. Is it safe to say tht I am now the owner of two fully functional streaks? (o:

Sent from my Dell Streak using XDA App

I need to call a get my free Streak then.

I just got my second replacement and its been dropped all over earth. I send a cratchless one in and got one that doesnt say fully chraged, so they just sent me another and its a peice of **** ........... im calling for a third son of a ............... ugh im pissed

Not free Streak :(

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Originally Posted by CyberGhos

I need to call a get my free Streak then.

Just got my replacement Streak today, no return label, but I can't say it is free, the replacement order status is still in processing, will check on Monday if it changes. If it goes to complete/delivered I will get charged for $250

Dell will send the return label by mail - I received mine yesterday! )0:

Sent from my Dell Streak using XDA App