HTCSense.com Issues since DESIRE HD launch

---

Is anyone successfully using HTCSense.com portal ?

The day I got my Desire HD I was impressively able to make my phone ring remotely and eventually upload my contacts.

However, none of it seems to work now:

I can't remotely call the phone
It fails to load contacts
Does not correctly report my location (or sometimes incorrectly states Phone Finder not enabled)
Lock phone does not work
Have had problems deleting my account to start all over again.
It won't send text messages

I emailed HTC and they suggest a hard reset (unhelpful) but then subsequently asked for my IMEI / SN to investigate.

Now I am thinking it's just teething problems unless you peeps can confirm you have it all working fine ??

ALSO,

can anyone tell me which phone number I am supposed to enter when setting up HTC HUB on the device. It fills the field in for you with a landline number (less the initial 0) do I enter my FULL home number (as it suggests entering area code) or do I enter my mobile number? with or without the +44 country code... I can't find this info out anywhere!

I only got my DHD yesterday but I can tell u I have exactly the same problem, except I ve not even had the exprience of it functioning at all.

the people page doesnt update successfully
in the dashboard there is a error message:" “Phone finder" is currently disabled. For security reasons, go to your phone to enable this feature in Settings >> Location >> Phone finder." despite the setting is definitely as it should be on the phone itself. so I cant remoted lock the phone.

The one thing seems functioning is i can make my phone ring from the website.

I was also wondering the same thing regarding the phone number, I just used my full UK mobile number to add it from phone. (i.e. is 0abcdefghil) and it does show up in htcsense.com as +44abcdefghil. However, like mentioned above, nothing seems work other than able to make my phone ring at full volume.

It seems there is some major issue with htcsense.com at the moment. Do anyone know what's going on here?

I will certainly update thread when HTC get back to me with any useful answer.

yeah htcsense.com is REAALLLY buggy at the minute. I just logged in 2 minutes ago and it was showing all my 178 contacts, tried to check the Phone finder / ring and it didn't work. Then went back to contacts and it just failed lol.

it is supposed to be their ground breaking feature lol. I guess the phone is not THAT widely available yet so they still have time to tweak the details. Would love to try out some of the function they demonstrated.

I m sticking to wavesecure for the security features for the time being.

amm i am the only one that get error 404 form the first min? i cant verify my email, all the time its same 404 error :\

Same problem here! It is really buggy! I can't even send files and the locking part doesn't work @ all!

Set up on my phone & computer. But having a lot of issues.

1/ On my computer I try to locate my phone but it says phone finder is disabled on my phone when I clearly enabled it.

2/ It doesn't download people onto computer

3/ Got loads of messages but computer says phone has no messages

4/ Only thing I can get it to do is make my phone ring.

Cheers

Pretty much same problem here - doesn't look like this was ready for market by a long way