Ofcourse i'll keep u posted!
So i have a work-around after reading the above and other forums.
i turned off "Exchange" sync in my phone for email – left it on for calendar as i like the HTC calendar widget.
Then installed this stock email APK
Then set it up to sync JUST email..
Then changed the "Mail" (HTC) icon on my home sceren to the "Email" (Stock android) icon.
Now all works well.
The HTC mail app is a BIT nicer – but not by much. The stock app is pretty good too.
So until HTC release an OTA update for this problem (like they have for HTC Desire HD), the above is a reasonably good work-around.
Wonder if we should contact HTC to tell them? Or will they issue an update soon enough?
When using the HTC app, the EAS version reported by webmail is 14.
When using the stock android app, the EAS version is 12.
We have the same issue here at my work.
We ordered 45 HTC Desire Z phones, and me and my colleagues are one of the lucky ones to get a new business phone
We have a Microsoft Exchange 2010 Mailserver with ActiveSync OWA email services enabled. We make use of the Activesync EAS Policy (EAS14?) that enables Remote Wipe, requires user to set a system pin (simple pin) and uses phone encryption.
Now on all other HTC phones (HD2, Desire standard, Touch Pro 2) we have no problems using this phone and exchange 2010 with policy combination.
The HTC Desire Z has some other Email client that cannot handle this Policy..
Tuesday i contacted HTC Benelux (NL) but the problem was not yet known there.. i believe the combination of the Desire Z with Exchange 2010 and a EAS policy is quite unique, so worldwide there are not a lot of users that have problems i think..
HTC is still investigating on my Incident, and they are now using a test account on my Exchange OWA. I really hope they bring out a fix soon.. i'm not about to change my Policy settings, and licensing 45 phones with Nitrodesk Touchdown is not really part of the plan..
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