Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,729,908 Members 53,931 Now Online
XDA Developers Android and Mobile Development Forum

Anyone's Order "Being Processed" for a Week?

Tip us?
 
Legaleye3000
Old
#1  
Senior Member - OP
Thanks Meter 9
Posts: 415
Join Date: Nov 2009
Default Anyone's Order "Being Processed" for a Week?

I ordered mine on 11/1 on t-mobile.com and it still says "being processed"... I called up T-Mobile and they filed a handset research form and told me they would contact me regarding the order in a week, which will be after this weekend.

This happened to anyone? Thanks.
 
Jeffmeister
Old
#2  
Jeffmeister's Avatar
Senior Member
Thanks Meter 13
Posts: 222
Join Date: Feb 2010
Location: Laredo, TX
Well I just ordered mine last night (Black)... they said It would take 6-7 business with the normal ground shipping I chose. Maybe its a color they ran out of? What color did you get?
Current Device: HTC EVO 3D
Retired Devices: G1, myTouch3G, N1, myTouch4G, Droid X2
 
Legaleye3000
Old
#3  
Senior Member - OP
Thanks Meter 9
Posts: 415
Join Date: Nov 2009
I ordered mine on t-mobile.com on 11/1 and it gave me a delivery date of 11/8. I didn't get anything. I go online and it still says pending/being processed!!!
 
Jeffmeister
Old
#4  
Jeffmeister's Avatar
Senior Member
Thanks Meter 13
Posts: 222
Join Date: Feb 2010
Location: Laredo, TX
Quote:
Originally Posted by Legaleye3000 View Post
I ordered mine on t-mobile.com on 11/1 and it gave me a delivery date of 11/8. I didn't get anything. I go online and it still says pending/being processed!!!
What color did you order? I ordered mine by phone but it should be the same.
Current Device: HTC EVO 3D
Retired Devices: G1, myTouch3G, N1, myTouch4G, Droid X2
 
Jeffmeister
Old
#5  
Jeffmeister's Avatar
Senior Member
Thanks Meter 13
Posts: 222
Join Date: Feb 2010
Location: Laredo, TX
Just to let you know that my order status online says "Pending Shipping", is that what yours says?
Current Device: HTC EVO 3D
Retired Devices: G1, myTouch3G, N1, myTouch4G, Droid X2
 
Legaleye3000
Old
#6  
Senior Member - OP
Thanks Meter 9
Posts: 415
Join Date: Nov 2009
I ordered white. When I login to my t-mobile and get my order status, it says "Being processed." When did you order yours and what color was yours?
 
Jeffmeister
Old
#7  
Jeffmeister's Avatar
Senior Member
Thanks Meter 13
Posts: 222
Join Date: Feb 2010
Location: Laredo, TX
Quote:
Originally Posted by Legaleye3000 View Post
I ordered white. When I login to my t-mobile and get my order status, it says "Being processed." When did you order yours and what color was yours?
I ordered mine last night, ordered the black one. My order status says "Pending Shipping".
Current Device: HTC EVO 3D
Retired Devices: G1, myTouch3G, N1, myTouch4G, Droid X2
 
Legaleye3000
Old
#8  
Senior Member - OP
Thanks Meter 9
Posts: 415
Join Date: Nov 2009
Oh... Well I ordered mine 8 days ago and it hasn't been shipped yet lol
 
cstrausser
Old
#9  
Junior Member
Thanks Meter 0
Posts: 8
Join Date: Jul 2008
Location: Clearwater, FL
This happened to me as well. I called Customer Loyalty and the rep said that they just switched warehouses and that many orders have been getting lost. He said that my order was lost and would never ship. He was not able to cancel the order but was able to put a note in my account to allow me to upgrade "again" at a T-Mobile store. I suggest anyone who has been stuck in a "being processed" call Customer Loyalty and get it resolved...

Hope this helps.
T-Mobile Wing --> BB 8220 (needed UMA) --> MT4G - still with unlimited UMA minutes permaroot s=OFF, Gorilla O/C 1.02
 
Legaleye3000
Old
#10  
Senior Member - OP
Thanks Meter 9
Posts: 415
Join Date: Nov 2009
I called customer "care" (what is "loyalty"?) and they did a handset research form last Friday. I called today and they said the same thing about the warehouses and that I need to wait an additional week to be contacted about my order. The rep didn't mention anything about it being lost...

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Samsung Gear Live Unboxed the XDA Way – XDA Developer TV

XDA Developer TV Producer AdamOutleris known for his XDA Unboxingseries where … more

Make Your Own DIY Capacitive Stylus

The XDA Portal is a place where we like to talkabout things that are interesting, fun, and sometimes … more