Marketplace forgot my apps for new HD7 ??

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I had an HD7, bought the flight control game and also installed demo of the harvest

I sold the HD7 and bought a new one, after setup the harvest game appeared but flight control didn't. It now wants to re-charge me for downloading.

Anyone know how to get around this bug ? or an MS email address I can sent to for help ?

Originally Posted by colonel

I had an HD7, bought the flight control game and also installed demo of the harvest

I sold the HD7 and bought a new one, after setup the harvest game appeared but flight control didn't. It now wants to re-charge me for downloading.

Anyone know how to get around this bug ? or an MS email address I can sent to for help ?

In the zune software go to settings, account, computers and devices.

There you can change your phone, you first need to remove your old hd7 and then add your new one. But you can only do this once in the 30 days. The hd7 is now out for 20 days so if you delete the old hd7 now, you need to wait 10 days yo add your new own.

Originally Posted by tbk21

In the zune software go to settings, account, computers and devices.

There you can change your phone, you first need to remove your old hd7 and then add your new one. But you can only do this once in the 30 days. The hd7 is now out for 20 days so if you delete the old hd7 now, you need to wait 10 days yo add your new own.

Not entirely accurate. You're right about the 30 days, but you can add up to 3 devices via the Zune software at any time -- all 3 in one day if you want. You can only REMOVE one device every 30 days. If the old phone is still listed, it can be removed as long as nothing else has been removed in the last 30 days. If the 3 device slots aren't full, you can add the additional device just by syncing some music or apps to it. The old device doesn't have to be removed for the new one to work as long as you have an empty space for the new device.