Big Problem! Please help!

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Hi

I have my mozart since the 3rd november.
All worked fine.. But now, my mozart doesnt turn on. I press the power-button, the htc-screen comes and then.. Nothing! After 1 minute, the phone turns off and on automaticly. But it doesnt come out of the htc-screen...

Have you tried removing the battery for some seconds and putting it in again?
Have you tried running the phone without the SIM-card yet?

A different solution might be to do a hard reset - however, this removes all the data from your phone! For a step-to-step manual, search the forum

These are the only things I can think of at the moment...

Good luck

Yes i tried these things... Than i have to do a hard-reset

I did a hard-reset. The device works. But everything ist deleted, but not the phonenumbers and the calender?!

Are my pictures and sms on skydrive?

Originally Posted by Hirnteri

I did a hard-reset. The device works. But everything ist deleted, but not the phonenumbers and the calender?!

Are my pictures and sms on skydrive?

If you chose for them to be automatically uploaded then yes. If not, then no.

Your phone numbers and calender are constantly synced with your live account, which is why you still have them

All pictures are removed... Deleted
I cant find a option to upload my sms?! Is it possible?

According to the HTC website there should be several backup tools in the marketplace...
I haven't checked this information yet, so I bet you just have to see for yourself.

//EDIT:
As of now - there is still no possibility to backup your data.
However, the January update is rumored to bring backup to Zune