Factory Rest - now can't register device

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I was wondering if anyone has had the same problem I am now having.... Today I reset my NC to factory defaults ( home+power+Vol up ) I started to re-register my device. I connected to my network and the internet just fine. When I entered my email and my password then clicked on 'submit' I get an ERROR screen that says unable to complete the setup proccess. Please shut down and try again.

Well I did that 8 times untill I got the 8th reset (factory clear data) and still I can not register my device. I called Tech support and they said to shut off and wait 24 hours then try again !?? odd .. but ok.

*shrug* .... any thoughts ?

Originally Posted by Thibor69

I was wondering if anyone has had the same problem I am now having.... Today I reset my NC to factory defaults ( home+power+Vol up ) I started to re-register my device. I connected to my network and the internet just fine. When I entered my email and my password then clicked on 'submit' I get an ERROR screen that says unable to complete the setup proccess. Please shut down and try again.

Well I did that 8 times untill I got the 8th reset (factory clear data) and still I can not register my device. I called Tech support and they said to shut off and wait 24 hours then try again !?? odd .. but ok.

*shrug* .... any thoughts ?

If it still happens after a reflash, go back and exchange.

same thing happened to me tech support didn't even stay on the line to make sure it worked... I suspect the device is still 'registered on their network. I even tried creating a new account. I'm gonna let it sit for a day, but I dont think that's gonna do anything personally.

Yeah Tech support is really a joke. They don't know much about anything. We (us xda members) know more about this device then they do. Anyway you are right .. I got mine working and it was due to it still being registered on their network and it trying to re-register itself. I finally talked the guy into deleting my account so I could set up a new one. All is fine now.

Originally Posted by Thibor69

Yeah Tech support is really a joke. They don't know much about anything. We (us xda members) know more about this device then they do. Anyway you are right .. I got mine working and it was due to it still being registered on their network and it trying to re-register itself. I finally talked the guy into deleting my account so I could set up a new one. All is fine now.

Great gonna try that later / Did you get the account deleted though Tech Support or customer service?