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lumbard
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Default [Q] Broken Gorilla Glass but LCD ok, supplier?

As title says, I dropped my phone (!! Gahh! Idiot!!) but it still works fine but the gorilla glass has shattered and is currently held in place to stop it falling apart (heheh, reminds me of the episode of the Simpsons where a TV in a shop had a feature called: Durable outer casing to prevent fall-apart) by a piece of Sellotape.

I have found chinese sellers on ebay selling the LCD screen assembly as a unit for £120 but it is unclear whether this includes the gorilla glass.

Does anyone have a similar story with a known resolution to my problem. Don't want to spend the £120 if it doesn't have the glass and bizzarely the seller has not responded to my numerous questions asking this very thing.

In anticipation, sad owner of even sadder looking streak.
 
subvecto
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Touch+LCD replacement is around $90 plus shipping in Chinese auction sites, touch glued to LCD so finding separate ones could be challenging.

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lumbard
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Actually having looked closer on ebay there are other sellers that do describe it as with glass, but they are still around £120. What sites can they be bought for for $90 plus shipping? With the exchange rate that sounds much more reasonable... do they post to UK?
 
subvecto
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You need to do some googling do remember seeing a few sites offering replacement lcd+touch units around that price. Having bought mobile phone replacement parts from asian sites before, intl shipment should not be an issue for them.

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p00kienrayray
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wow, I've been hearing from a lot of owners that their gorilla glass has cracked. how far from the ground did you drop it? I've heard it getting cracked from a 3 ft. drop, which isn't much at all. I thought these things were supposed to be tough.

on a side note, I just got my streak today from best buy. totally forgot to ask about insurance from them, but does anyone know if dell or at&t offers insurance? ive already dropped it on the first day, and seeing how long it is, I'm sure its gonna fall out of my jacket while getting into a car or something.
 
Azamatka
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You might want to go to o2 and get your Streak replaced. For free. I was really surprised when they replaced mine which was with broken gorilla glass and intact lcd... fell down from 6 feet maybe

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mancterrier
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Dell replaced mine free of charge. Ring them

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auramae
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Dell also replaced my unit when I called with broken screen. Had it in my hands in less than a week.
 
neotarum
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Try ringing 0844 444 3244 - Dell Mobility.
They will arrange UPS to pick up the device from your address.
(Due to Xmas, snow, bank holidays - my pick-up is delayed as UPS is not functioning properly!).
Just got off the phone now, Dell said they will send another request to UPS to have it picked-up, repaired and sent back to me for free.
Come on UPS!!!

I have already purchased insurance now through bank! Not taking chances this time
Also, you are not alone with the sello-tape business!


Good luck to you too!
 
gregianos
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I dropped mine and the lcd has leaked all around the edges but the gorilla glass stayed perfectly intact.

I have had an insurance claim for accidental damage accepted, however prior tio sending it off I thought I'd give Dell a ring and lo and behold they are going tio fix it or replace it free of charge! They said it was due to me being a valued customer and a one time only offer, but its definitely worth a shot as I've never had anything Dell before the streak.

I think I'd best get Steve's rom off it before I return it though

Sent from my Dell Streak using XDA App

 
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