Default 3rd Kin 2m

Today has been hell with my Kin. I awoke to a dead phone. I plugged it in.... nothing. Tried another charger....nothing. Manually charged the battery to get through the day and decided this was bull**** and to go see Verizon. They were pleased to give me a new kin(lost all of my contacts) and they sent me on my way. I was content until I left the parking lot and the phone would not boot. I returned and they claimed it was a "software update" and would restart shortly. After 10 minutes they found this was not the case. So here I sit with my 3rd Kin. Luckily zune has all my media synced so It's no big deal besides the fact that I won't be in contact with anyone I don't see regularly for quite some time.