[Q] Acer Liquid damaged by rain

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Hi everyone after only having my Acer Liquid for four months it got water damaged while walking home one day and it started to rain! Couldn't believe it when I got home and tried to use the phone, it had a blank screen and wouldn't come back on.

I tried leaving it in the drying cupboard for 24 hours but this didn't work, when I hit the power button the phone vibrates but doesn't come on and it won't charge either.

I called Acer support but they said that if it's liquid (Ironic as the phone is called liquid) damaged then the warranty doesn't cover the phone, they said they could repair the phone at a charge of £55 for returning the phone to them then they will give me a quote on how much it will cost to repair and replace the parts after they inspect the phone but surely this is a fault with the phone it shouldn't have got water damaged so easily it wasn't as if it was a monsoon it was just your average rain that we get here in the UK.

I am so disappointed with the phone and the support that Acer has provided don't think this is fair and would recommend potential buyer to be wary of this or just avoid Acer mobiles altogether.

Does anyone have any idea on how I can get this phone repaired?

Tony

Just check the pink dots sticker on the contact side of the battery, if it's still white with pink dots just bring it to acer and don't tell them that it has been in water. Just say that it stopped working by itself.