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T-Mobile UK has Lost Their Mind

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By egzthunder1, Moderator Committee Lead / Member Advocate Admin - Spirit of XDA on 10th January 2011, 02:24 PM
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12th January 2011, 01:34 PM |#101  
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Quote:
Originally Posted by sparksalot

This is good, OFCOM statement on the Which? article

http://conversation.which.co.uk/mobi...ge-allowances/

Thanks for the heads up. I'm eagerly awaiting the legal advice from which/ofcom.
 
 
12th January 2011, 04:13 PM |#102  
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if you go on their web site they are still selling contracts on android phones with a 3 gig fair user policy even though they know that will change on 2/2/11

its a disgrace
12th January 2011, 04:37 PM |#103  
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UPDATE!

Spectacular climb down!

Now reduction is for NEW and UPGRADING customers ONLY!!

http://support.t-mobile.co.uk/help-a...t=DATA_CHANGES

To be clear: Existing customers keep their current limit.
Last edited by jimmymagix; 12th January 2011 at 04:41 PM.
12th January 2011, 04:42 PM |#104  
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On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only - not existing customers.

There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users."

Lysa Hardy, VP, T-Mobile UK


they have back tracked
12th January 2011, 04:45 PM |#105  
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Original source link:

http://support.t-mobile.co.uk/help-a...t=DATA_CHANGES

We kept up the pressure, and just showed a huge company not to walk over its customers. Good work everyone. Pity my contract expires in May

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12th January 2011, 04:59 PM |#106  
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Well done all those that kicked up a fuss - thanks
Thanks also for all the updates on your site Pulser.

The Internet community showing its worth again.
12th January 2011, 05:39 PM |#107  
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So my contract ends on the 24th jan, was going to upgrade to a DHD and the 3GB android tarrif, will i still get this as its before the 1st feb?

or not, if so ill be off to 3
12th January 2011, 05:41 PM |#108  
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Congrats to the unaffected people... unfortunately the new contracts being limited to 500MB are probably just a sign of things to come
12th January 2011, 06:15 PM |#109  
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I now believe in the power of the internet my contract runs till April 2012 one happy bunny



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12th January 2011, 06:19 PM |#110  
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Yeah, that was good going guys...
Im just worried about the future of internet in the UK now
with ISPs monitoring and tracking traffic...and now mobile operators limiting bandwidth...which I can understand to an extent, afterall there is so much more crap on the internet than there was 5 years ago...but still...the future looks bad
12th January 2011, 06:23 PM |#111  
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Glad to see common sense has prevailed and now there will be a rush for new customers to get their 1/3gb allowance before the 1st of feb

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