I think I am willing to be a bit more forgiving, given that I used to be a Software Developer. I understand the qualms of getting bugs fixed ASAP, but the SDLC doesn't allow it all the time. I am also willing to cut Dell some slack because the guys in the Mobility team have been awesome. Sure, customer service at Dell, as a whole, sucks monkey balls, but once they have you transferred to the right team, they're quite helpful. I think a huge issue for a lot of people is that they don't like talking to people from India, and then that's where all the bashing starts. I guess it depends on your tolerance level?!
If it is a concession, I spoke to someone in the Mobility team yesterday evening and they confirmed that these issues (camera, bluetooth, WiFi, etc.) are known and have been escalated. She did not know about how soon the update would roll out.
I think if they continue to communicate with us early adopters and roll out a software update to address some of these core issues, they'll at least have one happy camper on their side.