PC/Zune will not recognise HD2 after WinMo 7 flash

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Hi guys,

Not really a noob as I have been flashing my friend and mine's HD2 for quite a while.

I've flashed Win 7 onto mine and everything is working perfectly except the pc and Zune will not recognise it. Also says device driver install failed. I had a quick search but I'm either blind and can't see it or it's not up.

Anyone able to help?

I've installed the Chevron cert but cannot get any further because of this.

I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!

me as well bro...

can someone pls upload the zune software here i can't download it from the site they say no available for your country , thanks

Originally Posted by sullitf

I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!

Ah man you are a hero. I had to go one step further though. I ended up having to update the intel AMT driver on my pc as it wasn't compatible with windows 7. All seems gravy now though. Thanks for the help

Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..

Originally Posted by Tazzimus

Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..

Did you change the registry key?

I'm having the same problem, but my computer wont recognize the phone at all. The very first time I plugged it in, it did. But now with it plugged in nothing changes in device manager. The computer doesnt even make a sound when it is plugged in and unplugged. I have installed the wp7 tools and everything. It refuses to connect. Can someone help me please?

This is really annoying now. Brought it home and the laptop picked it up fine but I don't have enough space to install the developer tools.

Have the Intel AMT driver updated here and it still fails to install the driver properly. Wrecking my head now I can't put anything on it until I get this fixed.

FINALLY got it fixed. Was all set to give up and uninstall developer tools when I spotted a program called libusb32 installed. I then twigged an error in the driver details about an unsigned usb cert. Said I'd uninstall it just to see and voila. Phone was picked up straight away.

Bit more messing about trying to get it unlocked so I could change the device name but all is working now so I can finally start loading apps.

I know it's probably only me that had that little program but worth mentioning just in case someone else has a similar issue.

Originally Posted by sullitf

I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!

At last a solution that really works, thank you. I have been stuck for 48 hours trying to get the phone synced with Zune but it wasnt happening. For all of those that are stuck this is the solution. The Device Driver is the key.

Make sure you re-set the phone and re-start it and remember to re-install the certificate before attempting to update the drivers. Use the Device manager and the update button and all should be fine.

Zune will fire up automatically onec it has updated correctly and you can finish the process............mine went smoothly after overcoming this step.

Thanks again