Has the Seagate 500GB external portable HDD worked properly before it was connected to the A101IT.... like were there any problems whatsoever with it being connected to a laptop/desktop at all??
If the portable HDD HAS worked then you have a guaranteed FUBAR USB port, period! I actually had the same problem and I thought the problem lied with my Western Digital 500GB external portable USB-powered HDD because it was working with my A101IT for a long time then one day my A101IT couldn't find my WD HDD when it was connected. I then disconnected it from my A101IT and found that when I reconnected my WD HDD back to my laptop that there really was no problem with my WD HDD at all, it was the USB port on the A101IT! Also you can plug a thumb drive/usb stick with like 1 GB+ that has stuff like documents, movies, music, etcetera on it and if the information on the thumb drive still doesn't come up after you have connected it to your A101IT the problem is a definite A101IT USB Port problem.
P.S. - By the way, reformatting the entire A101IT AND upgrading/downgrading to a newer/older firmware will also not work.
Last edited by spicy_puerto_rican; 28th July 2011 at 10:20 PM.