[Q] Telstra Mozart on Rogers weird issue

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I recently received my t8697 mozart purchased online, and happily tore my rogers sim from my blackberry and put it in. Configured everything, it all looked ok, it detects the 3g network, but for some reason if the connection meter in the corner says "3G", it cannot connect to the network, any data related activities stop, error messages pop up etc.
However, it occasionally ramps up to an "H" and everything flies! it seems to be if i'm using something like the web browser (where i'm assuming it has a couple of retry attempts), it automatically pushes it up to HSDPA after a minute or so, and as long as i continue to use data it will stay that way. if i stop, it falls back down to 3g, and i can't do anything. if i'm in the market place or an app where it may not retry, once it detects no data it just errors out and it never gets to HSDPA.

i've tried doing a hardware reset, configuring via the HTC connection setup app, but same issue. Any ideas? is this a hardware issue because it's switching between 850 and 2100 (not supported)? is it something i can call rogers about, or something i can configure on the phone?

i see my 7 Mozart switch to 3G when i'm in an area that doesn't have HSPA access, but i never have trouble connecting to the at&t network. mine has worked flawlessly from day on on the 850 mhZ band. don't know that this helps you. might be time to try another SIM card as well... good luck!

i picked up a new SIM from rogers today and same issues, is there a way to force 850mhz only? maybe it's just a radio issue, i'm wondering if one of the other roms with a newer radio revision might help, or if it's actually a hardware thing. it's pretty frustrating, my EDGE speeds are actually faster, at least it loads consistently.

download the htc connection wizard from marketplace and run the rogers setup, it sounds like your APN is not set. I had the same problem when I first got mine.

Originally Posted by spoold_r

download the htc connection wizard from marketplace and run the rogers setup, it sounds like your APN is not set. I had the same problem when I first got mine.

that definitely helped, when i did a hard reset, before i could download anything i had to disable 3g, download it on EDGE, and then run it before i could do anything :S. it's a lot better, still a bit off and i get random no data coverage, but i think maybe i'm just in a low 850 signal area. the bars seem to drop significantly as soon as i pick it up.

The telstra model in general seems to be really flaky, flickering images, random reboots and crashes. do all of the roms support all frequencies? ie. installing an asia/europe rom where it's all 900/2100 then disable my 850mhz access because the radio's not configured to support it?