After replacing my Desire Z via FutureShop warranty (for battery issues) I somehow ended up with the lines on my screen Christmas eve, however the LCD was not cracked. The lines would move around and change in brightness as I did things on the phone (opening apps, flipping keyboard out, etc). If the lines don't move then it's more likely a crack in the screen. My issue was more likely a faulty ribbon/connection. I carry my phone in an inner breast pocket on my winter jacket, so I definitely didn't crush it or anything, either.
So back to FutureShop I went, only a week after the first replacement, and they gave me another new one right away. Between 2 stores that I have visited my 2 replacements are supposedly the only 2 replacements that have been done since the phone launched.
My 3rd one seems to be doing well, no battery issues, so far no screen issues.
I guess my point is, if you can get a phone from a retailer that offers a decent warranty, do it. I bought my phone outright at $500, the warranty was $10 a month.. I fell for it, but I'm very very glad that I did. Although HTC may have covered me, I would have been without the phone for a lot of time, and once they found out that I'd unlocked it they probably would have left me in the cold.
- Nexus 5 Stock 4.4, rooted, xposed
- Nexus 7 (2013) Stock 4.4, rooted, xposed
Nexus 4, HTC One XL, Samsung Galaxy Nexus, ASUS Nexus 7, Samsung Galaxy Tab 10.1 Wifi, Toshiba Thrive, Motorola Atrix 4G, Samsung Galaxy Tab 7.0 Plus Wifi, HTC One V, Samsung Nexus S, Samsung Galaxy S, HTC Desire Z, HTC Desire, HTC Legend