Mozart does not charge!!!

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Hi all,

My problem started a week ago.I plugged Mozart with a usb cable to a pc at the office.After one hour i touch it ,was too hot.(I think the usb was broken) Unplug the cable and take battery off.

Now my mozart does not charge with usb or charger.I also can't sync it with Zune.Does anyone tell me is there battery problem or board problem?When i plug charger the led on the top is not lighting.What can i do?

Thanks

Try another USB-MicroUSB cable. I've found the one that was supplied with the phone very unreliable, I get this problem every once in a while. It works fine with other cables though.

Originally Posted by vangrieg

Try another USB-MicroUSB cable. I've found the one that was supplied with the phone very unreliable, I get this problem every once in a while. It works fine with other cables though.

Thank you for answer.Unfortunately i tried many charger or usb cable,even new battery.Nothing happen.I think something damaged on the board.

Find the same battery and replace for test. If someone else will not be charged - a problem in the board.

If i was you i would send it back to the carrier to be fixed or replaced if you can.

Originally Posted by breakbystealth

If i was you i would send it back to the carrier to be fixed or replaced if you can.

Yes, I will send it .Purchased from Taiwan.Hope they will fix it within warranty.