Asurion phone claim

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I keep having an issue with my EVO with constant reboots.The reboots seem like it is the same scenario that everyone else has. Seems like heavy data usage, sometimes while charging, it just bootloops once or could be 20 times. I know I can unroot and take it to a Sprint Store and let them check it out. I am considerng just making a claim on my insurance and just pay the $100.00 deductable. I have never made a claim before. I was going to tell them it has water damage. What kind of run around do they give you? Any advice?

Well if sprint found out that phone was rooted you will have to pay those $100. So if am not wrong there is no need to lie if you already willing to pay those $100. If am wrong please correct me.

If you decide to claim it with Asurion they really don't ask any questions. When I made my claim I just told them "I messed it up somehow" and that was good enough. They don't give a crap.

I would unroot and bring it in to the sprint store first, it's worth a shot. If you can get out of having to drop $100 why not at least try?

File the claim online and there are no hassles.

Originally Posted by makskylan

I keep having an issue with my EVO with constant reboots.The reboots seem like it is the same scenario that everyone else has. Seems like heavy data usage, sometimes while charging, it just bootloops once or could be 20 times. I know I can unroot and take it to a Sprint Store and let them check it out. I am considerng just making a claim on my insurance and just pay the $100.00 deductable. I have never made a claim before. I was going to tell them it has water damage. What kind of run around do they give you? Any advice?

Asurion doesn't care. They are insurance, that's what its for. It may be worth as the others have said, running the newest full update and taking it in to sprint.

I believe there is a way they can tell if it is water damage inside the phone. A while back when i had a razor phone with Assurion ins i was told that they didnt cover water damage. Dont know about now though?

Originally Posted by luist4498

I believe there is a way they can tell if it is water damage inside the phone. A while back when i ad a razor phone with Assurion ins i was told that they didnt cover water damage. Dont know about now though?

Yes it is that little red and white sticker by the battery, just tell them you lost it down an ice fishing hole and pay the $100

Do you have to send them the damaged phone back to them? That is if I tell them it's broken and not lost.

Originally Posted by makskylan

Do you have to send them the damaged phone back to them? That is if I tell them it's broken and not lost.

If the phone isn't lost or stolen, you have to send it back to them. If its lost and you find it, you then are suppose to send it to them.

Originally Posted by makskylan

I keep having an issue with my EVO with constant reboots.The reboots seem like it is the same scenario that everyone else has. Seems like heavy data usage, sometimes while charging, it just bootloops once or could be 20 times. I know I can unroot and take it to a Sprint Store and let them check it out. I am considerng just making a claim on my insurance and just pay the $100.00 deductable. I have never made a claim before. I was going to tell them it has water damage. What kind of run around do they give you? Any advice?

The only way I fixed my reboot problem was by getting a new EVO.

The EVO you wish you had