Elocity Support back on track!!

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I asked about a few things and Elocity answered all of my questions.

I have to say they are trying for sure and I think if we collectively give them a chance they will give you good service.

Here is a response to my question about 3.0 or gingerbread,

Hello Robert

The A7 can be upgraded to Android 2.3 though it will not be upgraded to Android 3.0. We will be posting the upgrade notice on the website and also keep all our customers who've registered on the website notified by email.

So there you have it. Official word is no 3.0 but they will upgrade us to gingerbread. I would have loved 3.0 and I hope the people on this forum will help make that happen but it is nice to know that we will at least get another upgrade to the latest available with our hardware specs. They gave me no indication of when this will happen but at least it is in the works.

Personally I am very happy with their response. Compared to other manufacturers at least they are giving us some updates and to me that is a very good sign.

I am now very happy with my purchase. When I bought the a7 I thought 3.0 would run but there was no guarantee of it when I bought the device so it was my risk but even so the fact we will continue to get updates is very promising. When 3.0 comes out maybe in time they may change their stance or maybe google will fork 3.0 for tabs and phones and we will keep getting the phone updates. I am not sure but I just wanted to have at least one OS upgrade as there are a lot of perks in 2.3 over 2.2 so if I am stuck with that version officially at least it is a good version to have and will be able to utilize this tabs hardware properly. Considering I paid $300 for this device I am very happy with it. It does a lot for the money. Now with updates I feel very happy with the Streams initial efforts. We will see if they keep it up. Thanks to Dexter's help this device is great. They made a little blunder in the beginning but they are trying so I am going to give them my support as a customer and not return the a7.

Rob

Elocity Support

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Wish that they would answer me. I asked a question several weeks ago and just recieved a note that they got the messages but no response to the question.
My question was about a fixfor the gsenser

E-mail them again!

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According to them they had a glitch with an e-mail server and did not receive any of our e-mails until a short while ago. So either they are going in order and will get to you or maybe it just got lost in the process. I would e-mail them again and I am sure you will get a faster response.

All I am saying and I was not praising them for great service because frankly it is just starting to become good is you can see they are trying to address our concerns. As long as they are giving a real effort then I say give em a little slack. If they were truly ignoring us or would continue to do so then I would have a completely different opinion.

We will see with time if they do what they say but I have no reason to doubt them. They have already given the a7 a couple of firmware updates I am aware of.

In any case I hope your problem gets resolved soon.

What is the problem with the g-sensor in your unit??


Rob

Originally Posted by lexconner

Wish that they would answer me. I asked a question several weeks ago and just recieved a note that they got the messages but no response to the question.
My question was about a fixfor the gsenser

Yeah, the g-sensor is all messed up in some of the games I've tried. You tilt it one eay it goes another.