[Q] Newbie Order Blues

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Hi All,

I am a newbie to the Adam World. After spending hours on various Adam sites, I finally ordered a LCD version on Feb 19th through my Amex. It has been two days and I still don't see the charge on my American Express.
Anyone knows how long does it take NI to charge your credit card? If my card is not charged does that mean my order never went through (though I got an Order Confirmation email from NI)?
What can I do to make sure my order went through - like call NI or any other avenue?

Thanks,

BD

The charge took 6 days to show up on my AMEX. I was in the original order group back on Dec 9th, 2010.

You should get two instant email confirmations. If you don't close your order page, it should return you to NI store and give you confirmation.

-CC

Originally Posted by clockcycle

You should get two instant email confirmations. If you don't close your order page, it should return you to NI store and give you confirmation.

-CC

Oh oh. I got just one confirmation email from NI. Here is the text from the email -


Order Successful

Congratulations on being the proud owner of an Adam!

Your order details are as below.

Order number: xxxxxxxxxx-1

Adam Variant: Normal LCD, Wifi
Full Name: Butler Dix
Billing Address:
XXXXXXX
XXXX
CA 94xxx


Billing Contact Number : 91408xxxxxxx
Shipping Address:
XXXXXXX
XXXX
CA 94xxx

Shipping Contact Number : 91408xxxxxxx

We have charged your card a total amount of USD 425.33 (inclusive of shipping charges only)
If you wish to cancel your order, you may do so within the next 48 hours, after which a cancellation fee of 5% would be charged.

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Now when I login to NI to see my status it shows my payment status as "Paid" and estimated shipping date of 25th February to 10th March 2011.
What I am worried about is that it has been more than 48 hours since my order and nothing has come up on my credit card statement yet.

Thanks!!

BD

Adam ordering timeline

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I am keeping a blog of my Adam ordering experence on my website. It took over ten days for the charge to finally show up on my card after they pre-authorized it. I'm not aloud to post links here yet (I guess I have been away for too long) so just Google me.