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Dyaus
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Default Front Speaker Sounds Scratchy

Those of you that have gotten your phone, what's your speaker quality like for the front speaker? I noticed that mine is scratchy for higher pitched sounds like a girl talking, but sounds okay for lower pitched sounds. Does anyone else have the same issue? I might try going to the AT&T store tomorrow and seeing if they have any in stock I can exchange mine for.
 
elementaldragon
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Well... supposedly going into the store to pick one up might be a longshot, especially on launch day, if it's to be as popular a phone as it appears it will be. As for the scratchiness of the earpiece.... it could be a defect, or it could just be the volume. Hard to say, really.
 
neer2005
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Didn't engadget say it was that the speaker were really good?


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Dyaus
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Quote:
Originally Posted by elementaldragon View Post
Well... supposedly going into the store to pick one up might be a longshot, especially on launch day, if it's to be as popular a phone as it appears it will be. As for the scratchiness of the earpiece.... it could be a defect, or it could just be the volume. Hard to say, really.
Yah, I figured it'd be a long shot. If they don't have one perhaps they can order a new one for me. I tried turning the volume down and that only made a difference if it was 1/4 or lower.
 
GameDoctor
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(Last edited by GameDoctor; 22nd February 2011 at 09:28 AM.) Reason: Found the cause...
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Default Phone mode audio quality and volume.

Well, my Atrix has decent audio on speaker phone mode, but the audio out on the ear piece is a bit scratchy on the highs if turned up to what most would consider a mid volume level. I have to keep the volume down lower than I would like to avoid the scratch.

The phone mic is also very bass heavy. This phone is a great computer, but as a phone it has audio issues, and is bass heavy on TX and RX audio, regardless of EQ settings.

Currently considering if it should go back, as I need a good sounding phone.

Anyone else underwhelmed with the phone audio clarity?


**FIXED**

EDIT: Under settings, Call settings, "Noise suppression" was defaulted to "normal" Turning this to "off" made a massive improvement in all call audio (in a normal non-noisy environment). Now phone has decent call audio.

Hope this helps someone else... This had me concerned.
 
Dyaus
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I had tried changing the option for Noise Suppression to 'Off', but it didn't make any difference for me. I took the phone into ATT and they replaced it without hassle. The new phone sounds much clearer.
 
secretlevel
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I had the exact same problem with my pre-ordered unit. Went into a AT&T store today, and they were reluctant to replace it. After trying to sell accessories, they opened another one, and it sounded the same, so I left.

I went to a larger store and tried their floor model, which was perfect. The rep mentioned that they just received an e-mail about bad speakers, and replaced it without a problem (except trying to push more accessories).

So if you're picking one up, try the speaker first.
 
GameDoctor
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Just wanting to clarify, are those with the scratchy audio problem referring to the "earpiece" speaker or the hands free "speaker phone" speaker?

My speaker phone mode sounds great, only had earpiece issues.

And, does anyone know to which speaker the emailed "bad batch" notice was about?
 
secretlevel
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Earpiece speaker
 
GameDoctor
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Earpiece speaker

Thanks for that.

 
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