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[Q] HTC screen replacement

OP dumbkid234

25th July 2014, 02:09 AM   |  #1  
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So like 2 months ago I dropped my m8 and broke the LCD screen. I returned it to a stock Rom and put it back to s on before I sent it back to get fixed. HTC refused to fix it because of "warranty" issues. So does HTC replace broken LCD screens or just cracked glass? Or did they notice my phone had the harken karmen firmware?
25th July 2014, 06:59 AM   |  #2  
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Should of taken it to Sprint

Sent from my 831C using XDA Premium 4 mobile app
25th July 2014, 07:13 AM   |  #3  
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Quote:
Originally Posted by civicstyle01

Should of taken it to Sprint

Sent from my 831C using XDA Premium 4 mobile app

Why take it to Sprint when the HTC Advantage program should replace a damaged screen at no cost? Even if he has Total Equipment Protection from Sprint it will still cost $150 to get a replacement device (through Asurion). It would be one thing if his phone had a hardware issue that caused the screen to mess up but his issue was physical damage due to the phone being dropped.

Sent from my HTC M8
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