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[Q] Wifi and Bluetooth wont turn on.

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digz4
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Unhappy [Q] Wifi and Bluetooth wont turn on.

So my uncle gave me a brand new Galaxy Tab 4. I have used it for 3 weeks already and suddenly the wi-fi turned off. Now it won't turn on (also the bluetooth). I have tried rebooting and factory reset but it doesn't resolve the problem. I went to the Samsung customer service but they said they couldn't repair it beacuse the parts on our country are "not compatible" with the parts where the Tab 4 was bought. They advised me to give it back to my uncle, outside the country, to get it fixed. Can somebody please help?
 
digz4
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Default Please help

Please help T_T
 
digz4
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help
 
jokowi
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Sometimes it's not hardware failure,* software problem.. like missing driver.. leading to the same problem.. have you try reinstall your tab to the latest firmware?
Prepare carefully !!* if you choose to reflash your tab with odin.
google.. and you can find how to flash your tab.

*if you can't find firmware exactly match with your tab, then forget about flashing.
 
digz4
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Quote:
Originally Posted by jokowi View Post
Sometimes it's not hardware failure,* software problem.. like missing driver.. leading to the same problem.. have you try reinstall your tab to the latest firmware?
Prepare carefully !!* if you choose to reflash your tab with odin.
google.. and you can find how to flash your tab.

*if you can't find firmware exactly match with your tab, then forget about flashing.
My MAC address is "Unavailable". It says I have the latest firmware, but I still downloaded and installed the latest firmware via kies. Problem still persists. :<
 
jokowi
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What your Mac address is missing? Check your tab IMEI is still there? I'm afraid something wrong with your EFS partition brother*.. if you never backup your good EFS... it hard to fix it.. or almost impossible
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