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Problem while browsing themes

21st August 2014, 11:37 AM |#1  
ChefChaudart's Avatar
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Hello,

I noticed that if I browse many themes, after a while, when you try to select a theme, nothing happens

It just returns to homescreen.

(I choose Browse themes, then newest)

Cheers
 
 
22nd August 2014, 07:35 AM |#2  
ThemerSupport's Avatar
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Quote:
Originally Posted by ChefChaudart

Hello,

I noticed that if I browse many themes, after a while, when you try to select a theme, nothing happens

It just returns to homescreen.

(I choose Browse themes, then newest)

Cheers

Are you on WiFi or mobile data? Occasionally our servers will have a technically difficulty and only mobile data will work. After a short time WiFi usage will return to normal. We apologize about that.
22nd August 2014, 08:36 AM |#3  
ChefChaudart's Avatar
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on WiFi. And I can see the preview of the theme.

The only way I could download the theme I wanted, was to browse by categories. There, it was much closer in the list, and no problem to get it.

Anyway, I think itīs a bug, cause I saw an error report pop-up.
26th August 2014, 12:27 PM |#4  
ThemerSupport's Avatar
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Quote:
Originally Posted by ChefChaudart

on WiFi. And I can see the preview of the theme.

The only way I could download the theme I wanted, was to browse by categories. There, it was much closer in the list, and no problem to get it.

Anyway, I think itīs a bug, cause I saw an error report pop-up.

Thanks for the heads up! Our developers will look into it.
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