Originally Posted by jjlean
I didn't know if it was twrp or some other issue. I'm not a programmer or developer.
I did search Google, but I didn't search xda because I'm using the app. Thank you for the information.
I'd be happy if the information helps solve your encryption issue.
As to your other comments, it doesn't matter whether you knew if it was a TWRP or other issue. Nor do you need to be a programmer or developer. It's just common sense that you need to provide abundant detail if you have any realistic expectation of effective help.
I have no idea what your profession or hobbies might be. But for a simple analogy, take a failed pie recipe. If you say, awww, my pie didn't turn out properly - and you would like help fixing that, rather than just sympathy.. then don't you need to provide details for someone to easily help you?
How could anyone help you without knowing something about the recipe or how you went about baking the pie? Without information, the best you could hope for is random guesses. You don't need to be a programmer or developer to know that abundant details would greatly increase your chances of being helped.
And almost any combination of keywords on Google would have located the TWRP support forum. And any search with both encryption and TWRP in the search finds the recent thread that I linked you to.