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after rest i get this error message

OP daniellamp

24th August 2014, 01:48 PM   |  #1  
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his phone has been flashed with unauthorized software and is locked
call your mobile operator for additional support
pleas note that repair/return for this issue may have addtional cost
what i need to do
tanks?
24th August 2014, 02:46 PM   |  #2  
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Quote:
Originally Posted by daniellamp

his phone has been flashed with unauthorized software and is locked
call your mobile operator for additional support
pleas note that repair/return for this issue may have addtional cost
what i need to do
tanks?

which procedure you followed?
24th August 2014, 07:48 PM   |  #3  
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Quote:
Originally Posted by daniellamp

his phone has been flashed with unauthorized software and is locked


The message means just what it says. The phone has detected that you installed or changed some system files that it doesn't like. And is exhorting you to go to a service center and let them return your phone to 100% stock.

We would know a lot more and could have given you a lot better advice had you provided basic and critical information such as which S5 model you have and exactly which files you tried to write to your phone. Since you didn't provide those crucial details, we have no idea what is really going on. Presumably you wrote the wrong firmware to the phone or botched a rooting process.

Without any details, all I could suggest is that you use the Odin software to write a 100% stock firmware file the phone, followed by a factory data reset. This will remove any user files or changes and should resolve the error message. Then you can redo whatever you were trying to do.. root, update, etc.

.
25th August 2014, 08:45 PM   |  #4  
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Flash a different kernel made for your device, that is also a kernel error. good luck.

Actually, you need to provide a little more info, like what base are you running and so on. Complete questions will yield complete results.
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