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Case Cracking - Hairline Fractures

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By havanahjoe, Senior Member on 24th August 2014, 05:19 PM
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24th October 2014, 08:10 AM |#81  
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Originally Posted by digitalpirate

I got my first lg g3 launch day and the warranty replacement they gave me that's cracking was made 7/2014. Lg's twitter told me they would hook me up with the "executive service team" I told them that I was gonna use my jump plan to upgrade to a different phone because sending my phone for a week is not acceptable. I told them other companies have advance replacement plans where they send you a new one and put a hold on your card and you send the defective one back. They told me they didn't offer such a thing. I then replied that they should acknowledge it as an official issue with the phone so my carrier can freely hand out warranty replacements without discretion.

Not only that, but the crack on this phone has gotten worst. My fracture at the on the ir port has reached to the top edge of the screen. The crack on the mic seems to be more stable. I just hope I can jump to a Z3 without much hassle.

Jump shouldn't be an issue. The 3 things they look for are lcd/screen damage, liquid damage, and if its rooted. Dunno about the Z3 tho. Seems like a downgrade IMO. The only thing worth ditching this phone over is the note 4 or the nexus 6.
 
 
24th October 2014, 08:19 AM |#82  
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Quote:
Originally Posted by chivamex10

Jump shouldn't be an issue. The 3 things they look for are lcd/screen damage, liquid damage, and if its rooted. Dunno about the Z3 tho. Seems like a downgrade IMO. The only thing worth ditching this phone over is the note 4 or the nexus 6.

Eh I'd say it's a sidegrade not a downgrade I actually thought about getting the note 4, but I had the note 3 before this phone and I just didn't' like the size. It's amazing how a slight difference in size can change how you use your phone. I think it's gotten to the point where specs make little difference now. The thing I like about the z3 is the details sony has put into the phone like waterproofing, magnetic charging, and mainly the battery life.
17th November 2014, 09:11 AM |#83  
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Accidentally fumbled upon this news topic, immediately checked my LG G3 (D855) and found 2 hairline cracks at IR (top) & microphone (bottom) ports. I think this issue effect most LG G3 mobile phones gobally as I am living in Singapore. Need to call up my telco (StarHub) or LG for any remedy action.
17th November 2014, 06:12 PM |#84  
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Questions for you all
So I have had my phone for almost a full month now... I see some have issues with cracks, USB port, etc...

Do you all live in extreme cold or extreme hot climates that have the cracking issue?
I'm on the East Coast, Southern USA, and have no issues at all... I'm trying to see if there is a common variable here is all..

USB plugging issues... Plug the cable in with a very slight downward angle, and it's smooth and easy every time.
My guess is that the little tab inside the port on the phone is slightly offset to ensure a secure connection each time.

Phone flexing while removing battery cover... Hasn't happened to me yet... Then again, I also don't find myself removing the battery from the phone often... I have literally done it once, and that was when I rooted the device, and had to to make it reboot. Didn't even have to pull it for Download mode.
17th November 2014, 06:28 PM |#85  
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Quote:
Originally Posted by tribalartgod

So I have had my phone for almost a full month now... I see some have issues with cracks, USB port, etc...

Do you all live in extreme cold or extreme hot climates that have the cracking issue?
I'm on the East Coast, Southern USA, and have no issues at all... I'm trying to see if there is a common variable here is all..

USB plugging issues... Plug the cable in with a very slight downward angle, and it's smooth and easy every time.
My guess is that the little tab inside the port on the phone is slightly offset to ensure a secure connection each time.

Phone flexing while removing battery cover... Hasn't happened to me yet... Then again, I also don't find myself removing the battery from the phone often... I have literally done it once, and that was when I rooted the device, and had to to make it reboot. Didn't even have to pull it for Download mode.

LG also claimed that it's a early batch issue so I would assume that the ones made in the last 2 months would be free from these cracks - June/July manufacture dates might see this issue.
Last edited by Kawaisa; 17th November 2014 at 09:58 PM.
21st November 2014, 03:42 PM |#86  
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I have a hairline crack under my headphone jack. I'm surprised since I have never used it and I have always had a case on it. Since it is so small it doesn't bother me but it is disappointing.
24th November 2014, 06:20 AM |#87  
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I have this issue on various places. Anybody know if Tmobile issues replacements for this still? I'm very careful with my phone so there is no reason for this to happen. Thanks!
24th November 2014, 08:35 AM |#88  
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Im seeing it on my phone too, can i still trade in with the jump program with this crack?

Sent from my LG-D851 using XDA Premium HD app
9th December 2014, 04:49 AM |#89  
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I've heard that early batches of the phone have it. It would be great if the people who have cracks can tell me the first 3 digits of their serial number. With that I can determine if mine is from an early lot. First 3 digits of mine are 409.
Serial no. Is behind battery or on the bottom of your box represented by S/N 40XXXXXXXXXX
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