Originally Posted by Kaij
It is running android 4.2.1.
Yes it is rooted.
It is a custom recovery. The Recovery is Team Win Recovery Project v220.127.116.11
The Kernel Version is 3.1.10-03bcdcb1 android@Mercury#1 Fri Mar 29 17:0432 CST 2013
The Build is JO4OD.WW_epad-10.6.1.14.4-20130329660
I have successfully done the factory reset but it froze in the setup area. I did eventually manage to get through but it still freezes as usual.
Should have elaborated I guess....
Do not do that factory reset from Settings or the bootloader again with a custom recovery installed! You can end up in a nasty forced reboot to recovery loop...
Ok, you are on a current recovery, your bootloader is up to date enough for JB based roms but I would not try to run KitKat roms on it.
Did you ever run a custom rom? Just to confirm your bootloader version, boot with Power and Volume Down buttons and read the tiny script.
That's the only sure way to determine your bootloader version.
If you are on 10.6.1.14.4 you can head over to the Development section and download CROMi-X 5.4.
Boot to TWRP, choose Wipe and just swipe the button to prepare your tablet for a clean installation of CROMi-X.
Once that is done flash CROMi-X 5.4 in TWRP.
If you want to run a KitKat based rom you should update your bootloader first.