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Possible dead phone

OP no_trace

2nd August 2014, 08:37 PM   |  #1  
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reposted from wrong forum

What happened: Rooted and installed Cyanogenmod 11 snapshot. Ran for a week just fine though I ****ed up the boot animation trying to change it, in case that matters. After a week, I open my phone that had been on and none of the apps worked or gave any response and then they disappeared and reappeared. Rebooted phone and it kept stopping at my blank boot animation, a blank illuminated screen after the HTC splash screen.

In TWRP, I am unable to format, wipe or do anything that I can think of to /data. Every time: "Unable to mount E:/data" Not totally sure what that means but it sounds quite important. Definitely not sure why. A possible hard drive failure? Any tips or advice?

Related, if my phone is dead: I am having difficulty switching phones through Verizon to my old flip phone. It seems they are waiting for the SIM card on my m7 to turn off, however that doesn't seem like it's happening with my dead phone. They said it would take up to 24 hours, it's been three days. I guess I'll need to take it in to the Verizon store, who might not give any help once they see I voided the warranty. Is there any way to "turn off the SIM card" and get my flip phone to work, even if the m7 is dead?

Thanks in advance

Unsure if this helps vv

"fastboot getvar all"
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 1.13.41.0421
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: [removed]
(bootloader) imei: [removed]
(bootloader) meid: [removed]
(bootloader) product: m7_wlv
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0731000
(bootloader) cidnum: VZW__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3783mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0


TWRP version 2.7.0.8
2nd August 2014, 08:56 PM   |  #2  
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Try to ruu your phone. Be sure to back everything up

Sent from my HTC6500LVW using XDA Free mobile app
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2nd August 2014, 10:21 PM   |  #3  
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Quote:
Originally Posted by no_trace

reposted from wrong forum

What happened: Rooted and installed Cyanogenmod 11 snapshot. Ran for a week just fine though I ****ed up the boot animation trying to change it, in case that matters. After a week, I open my phone that had been on and none of the apps worked or gave any response and then they disappeared and reappeared. Rebooted phone and it kept stopping at my blank boot animation, a blank illuminated screen after the HTC splash screen.

In TWRP, I am unable to format, wipe or do anything that I can think of to /data. Every time: "Unable to mount E:/data" Not totally sure what that means but it sounds quite important. Definitely not sure why. A possible hard drive failure? Any tips or advice?

Related, if my phone is dead: I am having difficulty switching phones through Verizon to my old flip phone. It seems they are waiting for the SIM card on my m7 to turn off, however that doesn't seem like it's happening with my dead phone. They said it would take up to 24 hours, it's been three days. I guess I'll need to take it in to the Verizon store, who might not give any help once they see I voided the warranty. Is there any way to "turn off the SIM card" and get my flip phone to work, even if the m7 is dead?

Thanks in advance

Unsure if this helps vv

"fastboot getvar all"
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 1.13.41.0421
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: [removed]
(bootloader) imei: [removed]
(bootloader) meid: [removed]
(bootloader) product: m7_wlv
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0731000
(bootloader) cidnum: VZW__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3783mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0


TWRP version 2.7.0.8

You are s-off, so just pick an RUU, put it into RUU mode and flash it. I doubt it is dead.
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3rd August 2014, 08:40 PM   |  #4  
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Can't relock my phone to apply the RUU?

C:\Windows\system32>fastboot oem lock
...
(bootloader) Lock successfully...
(bootloader) mipi display off
(bootloader) mipi_dsi_cmds_tx_ext
(bootloader) pm8921_vreg_disable function, vreg_id = 38
(bootloader) pm8921_vreg_disable function, vreg_id = 1
(bootloader) TZ_HTC_SVC_DISABLE ret = -2228225 (0xFFDDFFFF)
(bootloader) [HTC]PS_HOLD resets device!
FAILED (status read failed (No such file or directory))
finished. total time: 1.218s
3rd August 2014, 09:44 PM   |  #5  
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Quote:
Originally Posted by no_trace

Can't relock my phone to apply the RUU?

C:\Windows\system32>fastboot oem lock
...
(bootloader) Lock successfully...
(bootloader) mipi display off
(bootloader) mipi_dsi_cmds_tx_ext
(bootloader) pm8921_vreg_disable function, vreg_id = 38
(bootloader) pm8921_vreg_disable function, vreg_id = 1
(bootloader) TZ_HTC_SVC_DISABLE ret = -2228225 (0xFFDDFFFF)
(bootloader) [HTC]PS_HOLD resets device!
FAILED (status read failed (No such file or directory))
finished. total time: 1.218s

you didn't need to relock for ruu
3rd August 2014, 11:45 PM   |  #6  
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Why would you think you need to lock it? Luckily you are s-off, so unlocking is easy. But for god's sake don't put it to s-on. And you can go ahead and unlock it too.

---------- Post added at 09:45 PM ---------- Previous post was at 09:42 PM ----------

Quote:
Originally Posted by no_trace

Can't relock my phone to apply the RUU?

C:\Windows\system32>fastboot oem lock
...
(bootloader) Lock successfully...
(bootloader) mipi display off
(bootloader) mipi_dsi_cmds_tx_ext
(bootloader) pm8921_vreg_disable function, vreg_id = 38
(bootloader) pm8921_vreg_disable function, vreg_id = 1
(bootloader) TZ_HTC_SVC_DISABLE ret = -2228225 (0xFFDDFFFF)
(bootloader) [HTC]PS_HOLD resets device!
FAILED (status read failed (No such file or directory))
finished. total time: 1.218s

Here is how to fix it

Download an RUU file, this is an older one but it is signed and you can take otas afterwards to update to newest firmware etc

http://bit.ly/vzwone10

then put the file in your fastboot / adb directory, and rename it to Rom.zip

Put the device in fastboot mode
(Volume down and power until menu appears, select fastboot using power button)
Connect the device to the computer
Enter the following commands from terminal/command prompt in the fastboot directory, one at a time:
fastboot oem rebootRUU (this puts the device in RUU mode)
fastboot flash zip Rom.zip (rename file to Rom.zip)
It will say that the update did not finish, to flush again, so repeat the above step:
fastboot flash zip Rom.zip
Then when it finishes, type "fastboot reboot"
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4th August 2014, 08:52 PM   |  #7  
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Quote:
Originally Posted by ccarr313

Why would you think you need to lock it? Luckily you are s-off, so unlocking is easy. But for god's sake don't put it to s-on. And you can go ahead and unlock it too.

---------- Post added at 09:45 PM ---------- Previous post was at 09:42 PM ----------



Here is how to fix it

Download an RUU file, this is an older one but it is signed and you can take otas afterwards to update to newest firmware etc

http://bit.ly/vzwone10

then put the file in your fastboot / adb directory, and rename it to Rom.zip

Put the device in fastboot mode
(Volume down and power until menu appears, select fastboot using power button)
Connect the device to the computer
Enter the following commands from terminal/command prompt in the fastboot directory, one at a time:
fastboot oem rebootRUU (this puts the device in RUU mode)
fastboot flash zip Rom.zip (rename file to Rom.zip)
It will say that the update did not finish, to flush again, so repeat the above step:
fastboot flash zip Rom.zip
Then when it finishes, type "fastboot reboot"

Hello and thanks.

1)locking the bootloader failed, thankfully... got bad advice from a 4 year old post that I didn't realize...

2) "fastboot oem rebootRUU" has not been sending the phone into RUU mode with the silver HTC logo. It reboots and gives a blank illuminated screen after the HTC splash which is what happens when I try to boot the phone normally. I don't know why. Flashing doesn't seem to take here, got a couple <waiting for device> messages
Last edited by no_trace; 4th August 2014 at 08:57 PM. Reason: more info
4th August 2014, 11:50 PM   |  #8  
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Quote:
Originally Posted by no_trace

Hello and thanks.

1)locking the bootloader failed, thankfully... got bad advice from a 4 year old post that I didn't realize...

2) "fastboot oem rebootRUU" has not been sending the phone into RUU mode with the silver HTC logo. It reboots and gives a blank illuminated screen after the HTC splash which is what happens when I try to boot the phone normally. I don't know why. Flashing doesn't seem to take here, got a couple <waiting for device> messages

make sure you are in fastboot usb from bootloader menu. mine would say waiting for device, then i had to power it off then go into fastboot mode when powering off while holding volume down
12th August 2014, 11:39 AM   |  #9  
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Quote:
Originally Posted by no_trace

Hello and thanks.

1)locking the bootloader failed, thankfully... got bad advice from a 4 year old post that I didn't realize...

2) "fastboot oem rebootRUU" has not been sending the phone into RUU mode with the silver HTC logo. It reboots and gives a blank illuminated screen after the HTC splash which is what happens when I try to boot the phone normally. I don't know why. Flashing doesn't seem to take here, got a couple <waiting for device> messages

What?

Does anyone have any kind of advice? I wil GLADLY post any more information if it helps. THANKS

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